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Why Will BIM Boom?

This PoV covers details of Building Information Modeling (BIM), including different dimensions of BIM software.

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Point of View

Journey to Intelligent Operations in Banking

How can banks rise to the challenge of intelligent operations and the OneOffice?

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Point of View

Journey To Intelligent Operations In Insurance

Insurance carriers need to find a bridge between the radical “digital” experiments on the front end, with middle office and back office functions.

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Point of View

How Asset Graphs Can Help Energy Companies Harness the Internet of Things

Connecting assets to monitor and gain insights has been incredibly important in energy industries, and now we have entered a new phase.

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Point of View

10 Tips for Workday Service Providers

This PoV outlines key recommendations for Workday Service Providers.

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Point of View

The Services Industry Stirs in its Sleep…But Can it Wake Up?

This PoV provides a summary of the key findings from HfS Cognition Event in New York in September 2016.

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Point of View

Getting FTTx Rollouts Rolling

We look at the value proposition of telecom BPO firms in delivering FTTx Rollouts-as-a-service

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Point of View

Workday Services: Buyer Recommendations

This PoV outlines key recommendations for Workday Service Buyers.

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Point of View

Developing a Plan for Metrics-Based Code Reuse in SW Product Engineering

We investigate a metrics-based approach that buy-side customers can use to drive code reuse in their engagements with engineering service providers.

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Point of View

Making the Leap from Effective to Strategic BPM

​This report looks at the evolution of sourcing and enterprise operations, from effective to strategic BPM.

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Point of View

HfS Podcast-As-a-Service: Futurist Gerd Leonhard

In this edition, we feature Gerd Leonhard's keynote from Cognition, entitled "Human Ethics As An Evolutionary Compass."

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Point of View

The Journey to Intelligent Operations in Life Sciences

A fresh, research-based look at the role of operations and BPO in the business of Pharma and Life Sciences.

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