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The 2016 RPA Premier League Table – Transformation Comes to the Fore

This RPA Premier League Table captures the shift toward transformational projects.

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Point of View

Are Automotive OEMs Spending Enough on R&D?

A look the present state of automotive R&D, including trends and spending analysis at an industry, geography and individual automaker level.

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Point of View

HHS Summit at Harvard: Moving Toward the OneOffice Endgame

A recent forum at Harvard University discussed how to work toward a vision for the future of health and human services.

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Point of View

Managing Security to Achieve Digital Trust in 2017

This PoV launched the 2017 Trust-as-a-Service HfS Blueprint Report.

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Point of View

Welcome to the world of OneOffice

OneOffice is the endgame, where the digital enterprise can work in real time to cater for its clients' needs as they arise.

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Point of View

The Era of Cognitive Is Changing the Notion of Service Agents

The rise of Virtual Agents is highlighting both a holistic approach to automation as well as the impending disruption.

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Point of View

Journey to Intelligent Operations in Retail

Where are retail organizations on their journey to achieve intelligent operations?

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Point of View

Transforming Customer Support Into a Profit Center with CSS Corp

Quality customer experience and support through the entire lifecycle of any product or service is increasingly central to business success.

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Point of View

Time to Predictive Value in HCM Solutions

This PoV proposes a new industry metric as a guidepost to help organizations assess the impact of sophisticated HR technology.

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Point of View

Nine Recommendations for Energy Operations Service Buyers

When contracting for Energy Operations services and governing the engagement, what should Oil & Gas executives focus on?

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Point of View

Getting the Ball Rolling with RPA in Healthcare Operations

A research-based PoV on the use of RPA in Healthcare Operations and the value of partnership to achieving more impact with it.

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Point of View

Top 10 Trends In PLM Services

HfS has identified 10 key PLM trends which are driving the PLM services market.

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