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Six Snippets from our SuccessFactors Research

HfS has launched the SuccessFactors Services Blueprint. We highlight emerging trends based on our conversations with service providers and clients.

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Point of View

MRO As-a-Service: Shift to As-a-Service Economy Changes the Value Prop

This report examines how addressing MRO as an integrated business process empowers global process owners.

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Point of View

Geofluent Introduces Multi-Lingual to Multi-Channel

Real-time translation platform Geofluent brings automated multi-lingual, multi-channel support to the contact center.

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Point of View

IBM’s Video Spending Spree Continues with Ustream

IBM has announced the acquisition of Ustream, a cloud-based video streaming service, for broadcast and enterprise clients for an undisclosed sum.

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Point of View

Managing the Transition Toward Systems of Engagement

By facilitating the transfer of unstructured data to structured workflows, ServiceNow’s offerings are targeting critical intersections of the ideals of the

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Point of View

Analyze Re Pushes Actionable and Accessible Data To De-Risk Reinsurance

In 2013, Analyze Re was born to impact reinsurance decision-making. It has developed a risk-engineering platform to help reinsurers improve their risk pricing.

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Point of View

As Onus Switches from Labor to Digital, How Will Service Providers Perform in 2016?

The financial reporting cycle has just begun. We consider what's important in the first flurry of results from Accenture, TCS, Infosys, IBM and Wipro.

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Point of View

From the Ashes of HRO Comes HR As-a-Service

HfS Research will undertake a market leading Blueprint report into the changing shape of the HR market.

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Point of View

Loop AI Advances Intelligent Automation Continuum Toward Deep Learning

Loop AI’s main product provides fully unsupervised deep learning. Requiring no human supervision, the platform automatically interprets natural language and a

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Point of View

The Paris Climate Agreement Is Ripping up the Operating Model for Energy Firms

Paris will write off fossil-fuel legacy & cut production costs to the bone, which will have a massive impact on energy provider operating models.

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Point of View

2016 HfS Blueprint Methodology

Our updated methodology for the highly valued Blueprint assessments of service providers reflects innovation in the As-a-Service Economy.

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