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Pick your GCC partner wisely to progress on ‘How to AI’ and increase outcomes

GCC partner choice now decides whether your priorities will be addressed in the next 24 months.

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Point of View

Margins won’t recover until health plans rewire delivery, not just add AI

At the HFS Roundtable in April, leaders agreed that health plan margins won't recover from bolt-on AI, and SAS rewires delivery.

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Point of View

AI alone won’t deliver always-on supply chains: Rewire or stay reactive

Why agentic AI alone won't make your supply chain always-on, and what CSCOs must rewire to close the gap.

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Point of View

The big, bold Accenture reinvention

Accenture's Reinvention Services replaces capability-led delivery with seven C-suite personas and outcome-based pricing.

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Salesforce’s FDE partner network puts agent accountability on the clock

Salesforce's FDE partner network closes the agentic AI scaling gap by tying GSI pay to post-launch outcomes.

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Point of View

CPOs, map your sovereignty risk before geopolitics does it for you

Digital sovereignty is now a CPO supply chain risk: four pillars to map exposure and five contract moves before the next renewal.

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Point of View

Cost obsession is over: Tokenomics and outcomes redefine how enterprises buy AI

How agentic AI moves enterprises from cost obsession to outcome value, with tokenomics replacing per-seat pricing.

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Point of View

Build cognitive resilience now, or watch your workforce stop thinking

46% of leaders say AI reliance is increasing beyond comfortable levels, making cognitive resilience the core CHRO mandate.

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Point of View

Decide who owns the AI control plane: Oracle, Microsoft, SAP, or you?

CIOs must decide who owns the AI control plane as Oracle, Microsoft, and SAP compete to orchestrate enterprise execution.

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Point of View

Your AMS contract is a museum piece; four metrics replace your SLA dashboard

Effort-based AMS contracts are obsolete; CIOs need a 4P framework to capture value in the $1.5T Services-as-Software era.

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Point of View

When Oracle’s AI moves faster than your operating model, the bill lands on the CIO

Oracle's AI is outpacing CIO operating models; HFS's Services-as-Software™ playbook closes the AI velocity gap before renewal.

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Point of View

The problem is not tech; BFSI needs an operating model to truly scale AI

BFSI CIOs must focus on redesigning decision rights, workflow ownership, evaluation, and controls to scale AI.

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