Research & Insights

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Highlight Report

EY fixes flaws in GenAI to deliver large-scale code migration for financial services client

GenAI does not have all the answers when converting code, as EY discovered in its work for a financial services client.

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Highlight Report

WNS doubles down on procurement and analytics expertise

WNS has recently acquired two companies to bolster its existing procurement and analytics offerings.

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Point of View

BFSI firms need to refine their FinTech programs to focus on outcomes rather than partner identification

HFS, with support from Capgemini, investigate how BFSI firms are approaching partnerships with emerging partners, particularly fintech start-ups and scale-ups

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Highlight Report

HFS Highlight: Why does Cognizant’s healthcare BPaaS resonate post the pandemic shock?

To understand why BPaaS and other XaaS offerings are likely to gain traction in healthcare, we deep-dive into Cognizant’s healthcare BPaaS offering.

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Point of View

HFS Vision 2025: The New Dawn to Become a OneOffice Organization

HFS sees a “new dawn” emerging from the fog of 2020, and what is clear is that technology alone cannot absorb what has been the biggest shock of a lifetime,

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Point of View

Look for “Bot-able” Processes to Drive Enterprise-wide Automation

HFS assess Quad’s real-life experience of envisioning, deploying, and scaling automation across 29 departments.

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Market Analysis

ITMS and BPO Contract Analysis—Q3 2020

This report analyses publicly announced ITMS and BPO contracts in Q3 2020 by region, service types, key verticals, main vendors and digital services.

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Point of View

Discover the expanding AND converging telecom-media-technology (TMT) value chain

HFS Research launches its first-ever Telecommunications, Media, and Technology (TMT) Services Providers Top 10 report, due in Q1 2021.

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Highlight Report

HFS Highlight: Capgemini developed a series of smart healthcare offerings to address the sector’s biggest pain points post the pandemic shock

In this report, we focus on how Capgemini’s emerging and smart healthcare practice is launching new services to address the current healthcare market.

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Highlight Report

HFS Highlight: Genpact’s AI-analytics combination in Formula E validates enterprise leaders’ multi-tech wish lists

Focus on the power of AND for Triple-A success, whatever the business setting

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Highlight Report

HFS Highlight: Oh boyo! Roboyo scores €21 million in Series A investment in a bizarrely well-timed move

Roboyo, one of the rising stars covered by HFS, announces a meaty Series A round to the tune of €21 million.

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Highlight Report

HFS Highlight: Accenture and Singapore Changi Airport partner to launch world-class Digital Factory

In this PoV we discuss about Accenture Digital Factory that is helping the Changi Airport team to imagine, experiment and co-create digital products and

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