Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

Search results

Highlight Report

HFS Highlight: HCL and Google team up to win the e-commerce market

In this report, we dive into how the recent partnership between HCL and Google is set to shake up ecommerce.

Read More
Highlight Report

HFS Highlight: Atos and Siemens develop “Process Digital Twin” solution for the pharmaceutical industry

This report describes the “Process Digital Twin” solution developed by Atos and Siemens.

Read More
Highlight Report

HFS Highlight: EXL PayMentor is taking debt collection digital

EXL have developed PayMentor, a modular solution that aims to streamline early-stage debt collection, and boost effectiveness.

Read More
Point of View

Prepare now for a splurge on Industry 4.0 services after COVID-19

Providers must prepare their clients, partners, and narratives for an Industry 4.0 rush after COVID-19—while focusing on key short-term technologies

Read More
Point of View

Use COVID-19 as an opportunity to expand your healthcare solutions portfolio

In this PoV, we discuss the overall problems getting faced by the healthcare industry and the interesting use cases it is using to fight COVID-19.

Read More
Point of View

Learn how Accenture’s clients are actively exploring applied intelligence for innovation

Data is a unifier, and enterprises need to bake data strategy into all aspects of their business operations, a lesson that many Accenture clients shared at its

Read More
Market Analysis

ITMS and BPO Contract Analysis—Q3 2019

This report analyses publicly announced ITMS and BPO contracts in Q3 2019 by region, service types, key verticals, main vendors and digital services.

Read More
Market Analysis

ITMS AND BPO CONTRACT ANALYSIS Q2 2019

This report analyses publicly announced ITMS and BPO contracts in Q2 2019 by region, service types, key verticals, main vendors and digital services.

Read More
Top 10 Report

HFS Top 10 Source-to-Pay (S2P) Service Providers

This report examines 12 S2P service providers across a defined series of innovation, execution, and voice of the customer criteria.

Read More
Point of View

Process industries must combine synthetic data with human experience to capture AI value

Poor data plagues the process manufacturing industry. Drive the adoption of AI and analytics by combining synthetic data with workforce experience.

Read More
Market Analysis

ITMS AND BPO CONTRACT ANALYSIS Q4 2018

This report analyses publicly announced ITMS and BPO contracts in Q4 2018 by region, service types, key verticals, main vendors and digital services.

Read More

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]

    Contact Ask HFS AI Support