Accurate, visionary, and thought-provoking insight into issues that impact your business.
March 31, 2020 The COVID-19 pandemic will spur digital transformation initiatives across the globe. Social distancing has massive implications across the technology, media,
March 19, 2020 This report analyses publicly announced ITMS and BPO contracts in Q4 2019 by region, service types, key verticals, main vendors and digital services.
March 11, 2020 When AI becomes pervasive, governance and management of AI solutions’ lifecycle become a key challenge for all enterprise AI leaders who have embarked on this
February 20, 2020 Enterprise leaders must run all strategic AI and integrated automation scaling initiatives like Total Football, with IT and business playing on the same side
February 14, 2020 Create intelligent interactions by using a human-first approach to designing digital associates.
February 4, 2020 2019 was a high-octane year for AntWorks as the firm's leadership laid critical groundwork for 2020, generating a lot of goodwill
January 9, 2020 Cognitive assistants must be able to handle queries and form responses with precision, yet maintain social and cultural boundaries between humans and
November 20, 2019 With the Triple-A Trifecta on the brain, HFS attended ABBYY’s recent customer- and partner-focused Content IQ Summit in Nashville to see how the company is as
November 20, 2019 Cognitive technology must be brought into holistic industrial strategies – it’s getting attention, but no priority, and investments are confused.
October 18, 2019 Enterprise AI leaders must leverage AI solutions at the intersection point of horizontal technical AI capabilities and vertical-specific depth.
October 1, 2019 A key reason that many AI early adopters are not too happy with AI’s business value is that in several cases, the journey map had technology-first direction.
September 25, 2019 This HFS Enterprise AI Services Top 10 Report examines the part service providers are playing in the rapidly growing AI landscape.
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