Research & Insights

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Point of View

Redesign CX and EX for Zen shopping experiences

Creating new digital experiences for employees and customers.

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Highlight Report

IBM Consulting acquires Dialexa, strengthening digital product design services

IBM Consulting acquires Dialexa to enhance digital design services.

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Point of View

The metaverse does not exist yet—here’s what you are being sold in its name

Beware expensive consultants wielding flashy new slideware touting “cutting-edge knowledge” on something called “metaverse”.

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Highlight Report

How to tell if your metaverse provider is just wearing new clothes

Metaverse mania is leading service providers to re-label established capabilities in the name of the latest fashion.

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Point of View

Low code isn’t a silver bullet, but it will change how you deliver value

Low code is changing how companies are planning to develop, modernize, and transform. But be wary of false steps.

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Highlight Report

PwC brings distinctive domain expertise to overcome SAP migration challenges

PwC outlines its SAP services differentiator and approaches for a successful S/4HANA migration.

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Point of View

The A-Z (nearly) of Web3

Web3 comes charging toward us with a host of baffling buzzwords and cryptic acronyms. This A-Z decodes the ones that count.

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Highlight Report

Tech Mahindra bets blockchain reputation on Web3 and metaverse

Tech Mahindra is organizing its blockchain competency to encompass metaverse, Web3, and NFTs, as well as blockchain solutions.

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Highlight Report

Tech Mahindra’s Perigord adds design know-how for a holistic brand experience

Perigord is enabling physical + digital experiences for healthcare, life sciences and beyond.

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Market Analysis

HFS banking and financial services coverage, 2022

BFS enterprises need to go beyond functional digital to OneOffice™ and OneEcosystem™. Our 2022 research agenda covers how.

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Top 10 Report

HFS Top 10: Retail and CPG Services, 2022

An assessment of the leading services providers to the retail and consumer packaged goods industries.

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Top 10 Report

HFS OneOffice™ Services Top 10: Digital transformation in action

The culmination of the HFS OneOffice Services Top 10 series, ranking the best of the best in digital transformation capabilities.

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