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January 12, 2022 Welcome to a record-breaking HFS OneOffice Hot Vendors report - our first since launch in 2018 to include 10 emerging players.
January 6, 2022 Concentrix recently announced its latest acquisition of global UX/CX design engineering company PK in a significant bid to break into the “design market.
December 17, 2021 One million dollars doesn’t sound like it goes far amid the noise of the automation services sector. What is qBotica planning?
December 17, 2021 The battle for the already-skilled will get expensive fast. Explore a broader and more diverse talent pool.
December 17, 2021 Take advantage of emerging technology and services to scale the value of collaboration into every process across every function.
December 16, 2021 The rush to implement building blocks of digital transformation is over. Now prioritize people and process change.
December 9, 2021 New analysis and ranking of leading people and process change capabilities - part of our HFS OneOffice Services Top 10 series.
December 7, 2021 It’s been a hot year for the HFS OneOffice™ Hot Vendors. The market has been readily validating our picks.
December 6, 2021 Infosys argues it is as local as any rival in Europe, thanks to investment in capacity, boots on the ground, and innovation.
November 8, 2021 The why, what, and how of crafting a trust and safety strategy.
August 13, 2021 The value of emerging tech is how we apply it to solve real-world problems.
August 13, 2021 Analysis of the best providers of CX services firms across execution, innovation, OneOffice, and voice of the customer criteria.
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