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Point of View

How People’s United Bank worked with Pega and Virtusa to create customer personalization

Read how People’s United Bank used Pega to transform the its customer experience to remain competitive.

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Market Analysis

HFS OneOffice™ Pulse, H1 2021: Summary of key findings for healthcare services

HFS OneOffice Pulse in healthcare focuses on demand changes we anticipate for technology and business services.

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Data Viewpoint

Busted! It’s a myth that healthcare industry is a laggard in emerging technology adoption

Healthcare has long been considered a technology laggard, however it has emerged a leader in the adoption of emerging tech.

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Point of View

Ignore the digital health semantics, and focus on the outcomes

A digital health framework that helps organize our thinking about this vast market segment.

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Point of View

Adopt emerging tech before it becomes table stakes

Digital health is at the beginning of the end of its journey. The end is near—not because digital health is becoming obsolete but because its underlying are

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Highlight Report

NTT DATA scales product-focused digital transformation

NTT DATA has announced its intent to acquire former HFS OneOffice Hot Vendor Nexient.

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Point of View

To react to disruption rapidly, build a foundation of customer-centric experience design

How Premier set up a unique digital customer experience that came to the rescue in a crisis

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Highlight Report

HFS Highlight: Cognizant acquires ESG Mobility to strengthen its digital automotive engineering capability

In March 2021, Cognizant agreed to acquire ESG Mobility, a digital automotive engineering R&D provider for connected, autonomous, and electric vehicles. This in

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Top 10 Report

HFS Top 10 Workday Financial Management (FM) Services 2021

In the 2021 HFS Finance Management (FM) Services Top 10 Report, we analyze the capabilities and vision of ten service providers.

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Hot Tech

Hot Vendors Compendium 2018-2022

Your mega-compendium of HFS OneOffice Hot Vendors organised by change agents, business services, IT services, industry and A-Z.

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Hot Tech

HFS OneOffice Hot Vendors Q1 2021

We present the HFS OneOffice Hot Vendors Report for Q1 2021. The HFS Hot Vendors are an exclusive group of emerging players with a differentiated value for the

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