Accurate, visionary, and thought-provoking insight into issues that impact your business.
August 16, 2019 After countless client reference calls with ServiceNow practitioners, we examine how the market is balancing customisation to get the most value out of the
August 16, 2019 Over a decade on, the Financial services industry is still reeling from the 2008 financial crisis - whether that's the changing regulatory environment or market
August 11, 2019 We now have one service provider with revenues approaching $2.5 billion aspiring to break into the open spot between these mid-caps and the large providers: LTI
July 29, 2019 Many IT service providers rely on BFS revenues to drive growth, and if they don’t change this, they leave themselves open to significant risk.
July 16, 2019 Cognizant's recent acquisition of Zenith Technologies boosts it's capabilities in Pharma, but also in IoT.
June 24, 2019 Genpact is evolving its digital offerings - this report examines how the firm's current BPO clients can leverage the firms growing offerings.
June 12, 2019 Huawei has become the poster child of an increasingly politicised economic environment. But what can enterprise leaders and service providers learn from this
May 8, 2019 This report analyzes and rates 11 service providers serving the Energy sector across innovation, execution, and voice of the customer criteria.
May 2, 2019 Our top level predictions for IT Services growth for 2019 and beyond.
April 18, 2019 This report examines the future of Mexico as a major sourcing destination.
April 9, 2019 HFS Research attended Atos’ 2019 Global Analyst Summit in Boston. We believe Atos needs to move much faster with its integration efforts, and have a crisper
March 28, 2019 AWS has continued to grow exponentially, growing to become one of the most valuable IT Services firms in the world. But is going all-in-with-AWS as risk free as
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