Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

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Point of View

Healthcare must blow up its organizational silos to thrive in a post-pandemic world

The time is now to replace analog work methods with the OneOffice mindset & work culture.

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Point of View

Break down silos to supercharge EX and CX in tandem

C-suites must align the whole organization behind customer and employee experience transformation–focusing on business outcome.

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Hot Tech

HFS OneOffice Hot Vendors: Q2 2021

An exclusive group of emerging players, each with the vision and strategy to impact the market.

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Data Viewpoint

Leverage material increase in healthcare technology spend to improve Triple Aim

Expectations for material increase in healthcare IT budgets and emerging tech investments should translate to Triple Aim wins.

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Highlight Report

ElectroNeek carves partner-friendly RPA niche with unlimited bots

RPA vendor ElectroNeek’s MSP-friendly model has been backed with $20m of Series A funding.

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Highlight Report

Process platform EvoluteIQ accelerates its evolution

Low-code business process automation platform provider almost triples its headcount in six months.

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Highlight Report

HFS Highlight: Hive brings cloud-enabled AI to the battle against hate speech – and bags $50m in Series D funding

A cloud-enabled AI start-up ,with a crowd-sourced two-million-strong distributed workforce and a timely solution to tackle content moderation in social media, D

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Hot Tech

Hot Vendors Compendium 2018-2022

Your mega-compendium of HFS OneOffice Hot Vendors organised by change agents, business services, IT services, industry and A-Z.

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Point of View

Work-from-anywhere economy drives a huge reliance on customer data platforms

As we begin working-from-anywhere, so we begin consuming from anywhere, adding to the range of data touchpoints and complexity of achieving a 360-degree

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Highlight Report

HFS Highlight: Firstsource’s newest partnerships target the patient experience for healthcare clients

Firstsource recently announced new partnerships with Zappix and Uniphore to target the healthcare

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Highlight Report

HFS Highlight: Quorum becomes energy’s big beast of BPM

Former HFS Hot Vendor Quorum becomes energy’s big beast of BPM with M&A moves to extend capabilities and footprint

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Highlight Report

HFS Highlight: Salesforce sets up a OneOffice battle royal with ServiceNow with Return-to-Work offerings

Salesforce is building out the next major building blocks to offer an ecosystem for the future of work while launching a full-frontal attack on ServiceNow

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