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Data Viewpoint

Legacy SAP customers must initiate S/4HANA migration faster to remain competitive

Being comfortable with the SAP legacy platform may limit revenue growth, and advantage over S/4HANA migrated organizations.

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Top 10 Report

SaaS XXV, 2022: Ranking vendors for business value creation

Our inaugural SaaS XXV (25) report highlights how software-as-a-service and traditional outsourcing services are converging.

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Point of View

Simplicity and empathy are rewriting CX for the virtual economy

Key takeaways from a global roundtable that explored what firms are doing to re-imagine their CX-related processes.

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Highlight Report

AAI adds FortressIQ’s process intelligence. But will customers exploit this?

Automation Anywhere (AAI) intends to support more automation in the enterprise with process discovery embedded in its platform.

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Highlight Report

HFS coverage of SaaS just got even BETTER!

Insight into emerging players through our new Hot SaaS program and the Hot SaaS 100

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Highlight Report

Automation is about to explode into a new central role in the OneEcosystem™

The automation revolution has hardly begun. It will take center stage as we build out OneEcosystem

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Highlight Report

Reassess ServiceNow through the lens of the OneOffice™ and OneEcosystem™

ServiceNow is expanding its platform capabilities with RPA and Process Intelligence to progress toward the OneOffice.

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Highlight Report

WNS launches FINSIBLE to support high-growth fintechs seeking disruptor success

Growing fintechs need more than a good idea and investors with deep pockets. Operational excellence is essential to succeed.

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Top 10 Report

HFS OneOffice™ Services Top 10: Digital transformation in action

The culmination of the HFS OneOffice Services Top 10 series, ranking the best of the best in digital transformation capabilities.

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Hot Tech

HFS OneOffice Hot Vendors: Q4 2021

Welcome to a record-breaking HFS OneOffice Hot Vendors report - our first since launch in 2018 to include 10 emerging players.

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Data Viewpoint

Process mining and discovery leads the way as enterprises seek better ways of working

Investment in Process Mining and Discovery shows we are transforming not just who and what does the work-but how it gets done.

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Data Viewpoint

Many enterprises still at early stages of the OneOffice™ Data Cycle

Service providers reveal the core emerging tech shaping enterprise data and decisions services engagements.

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