Accurate, visionary, and thought-provoking insight into issues that impact your business.
April 6, 2023 Sitel Group’s 750-plus customers have a new name to get used to. Here's why, and the difference it is going to make.
March 28, 2023 This HFS Horizons report profiles 18 leading service providers and consultants offering metaverse services.
March 17, 2023 How Xerox is leveraging Workato to realize its ambition to create autonomous processes.
March 15, 2023 100% of enterprises say they will up spend on metaverse services over the next two years. Low code also immune from cuts.
February 8, 2023 ICT giant Ericsson shows how to build on HFS One Office™ foundations to take the leap to an HFS Horizon 3 organization.
February 6, 2023 Enterprise leaders at a recent HFS roundtable supported by Uniphore shared insight on reimagining CX in an uncertain world.
January 18, 2023 Unlocking new sources of value through digital innovation: Publicis Sapient’s SPEED vision under CEO Nigel Vaz’s leadership.
January 6, 2023 Digital transformation programs are failing to realize the value that enterprise leaders expect. EX holds the key to improvement.
January 2, 2023 A look at how Genpact performed in the HFS Horizons: Retail and CPG Service Providers, 2023
December 14, 2022 This market scan of 42 Intelligent Document Processing vendors identifies which covers which industries, functions, and use cases.
October 28, 2022 The 2023 HFS research agenda aims to help enterprises align their strategy and investments around value.
September 14, 2022 BP3 has landed its seventh acquisition, introducing workload automation to its customer offering.
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