Accurate, visionary, and thought-provoking insight into issues that impact your business.
November 10, 2020 Celonis’ Global Ecosystem Day saw the vendor announce its Execution Management System (EMS) and the acquisition of automation firm Integromat
November 9, 2020 In this report, we focus on how Capgemini’s emerging and smart healthcare practice is launching new services to address the current healthcare market.
November 7, 2020 Services leaders have concluded that the tech shift is not enough to leapfrog to where they need to be in a fully digital environment. In our recent HFS Live to
November 5, 2020 Learn how Infosys is driving ServiceNow beyond the sweet spot in ITSM
November 4, 2020 Five key aspects of Accenture SynOps for Finance to help you further understand and evaluate this comprehensive, yet complex solution
November 4, 2020 This update to the HFS Market Index gives an overview of the IT and business services market performance.
November 3, 2020 Accenture has announced a new generation of its myWizard Intelligent Automation platform. HFS analyzes the progress and puts the announcement in the context of
November 2, 2020 Every industry is experiencing different challenges thanks to the pandemic, and service providers must develop a unique strategy to support them
October 30, 2020 This Top 10 report examines 10 Employee Experience providers across a defined series of innovation, execution, and voice of customer criteria.
October 27, 2020 HFS attended Capgemini’s global analyst virtual summit in October 2020. What we got was a directionally positive update but perhaps not quite ready for prime
October 26, 2020 In early 2020, we predicted that sustainability services would evolve from a fragmented and undefined market towards a thriving ecosystem.
October 23, 2020 HFS Research partnered with IBM to conduct an interview-led study of 20 large enterprises to assess the future of automation. Find your digital nirvana with the
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