Accurate, visionary, and thought-provoking insight into issues that impact your business.
August 16, 2016 This PoV analyzes 48 outsourcing deals announced in July 2016 for the key lessons learned and for alignment to recent HfS research.
August 11, 2016 Unisys leverages digital trust in its efforts to get its mojo back.
August 5, 2016 A fresh, research-based look at the role of operations and BPO in the business of Healthcare.
August 3, 2016 This document provides HfS Research market sizing and forecast for the Americas IT Services and BPO Market from 2016 to 2020.
July 28, 2016 This PoV outlines some of the challenges and recommendations for service providers offering SaaS services.
July 28, 2016 This PoV analyzes 53 outsourcing deals announced in June 2016 for the key lessons learned and for their alignment to recent HfS research.
July 28, 2016 How clients and service providers are using automation, analytics, and more in BPO/BPaaS to enable consumer centric healthcare operations.
July 27, 2016 This PoV reimagines software product support in the As-a-Service Economy.
July 20, 2016 The inaugural Energy Operations Blueprint covers IT, BPO and Engineering Services in the Oil & Gas industry, trends, market activity and 13 providers.
July 20, 2016 This PoV provides HfS Research market sizing and forecast for the EMEA IT Services and BPO Market from 2016 to 2020.
July 14, 2016 Building on the 2014 Mortgage BPO Blueprint, HfS reviews the adoption of the Eight Ideals of the As-a-Service Economy in more detail.
July 12, 2016 We talk with Phil Fersht about new research from HfS that shows the true impact of automation on job creation and elimination.
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