Research & Insights

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Market Impact Report

Go all-in on 6G to unlock AI’s full potential

Telco leaders are strategizing on 6G roll-outs but fear the challenges of 5G. 6G is about AI, don’t pass up the opportunity.

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Point of View

The fastest-five providers bagged large AI-led deals, signaling enterprise confidence

The fastest five service providers demonstrate organic and inorganic AI investments to help enterprises realize their AI ambitions.

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Point of View

Make agentic AI your next competitive edge to unlock new value in manufacturing

Manufacturers must leverage the agentic AI-led automation to create autonomous factories; otherwise, you will lag the competition.

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Point of View

Make cybersecurity a foundation for innovation, growth, and enterprise trust

The need to embed cybersecurity into strategic decision-making has never been more urgent.

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Point of View

Protect your data, IP, and future: Negotiate these five terms in your AI contracts

Use these five clauses now to protect data, IP & liability.

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Horizons Report

HFS Semiconductor Horizons: The Best of Service Providers across the Value Chain, 2025

An assessment of the leading service providers in the semiconductor industry.

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Highlight Report

Adapt for AI-powered people or lose the battle for talent

Leaders must adapt their enterprises to welcome and reward AI-powered people—or become talent’s last resort.

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Highlight Report

Insurers, stop asking ‘why AI’ and start proving ‘how’

To unpack the how, HFS Research, in partnership with IBM, brought 17 top insurers to a New York boardroom.

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Challenger Series

HFS Challenger: Enterprise Minds

Enterprise Minds (EM), Inc., is named an HFS Challenger for its innovation-led approach to legacy service models.

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Data Viewpoint

Data debt can cripple an enterprise, and Agentic AI is the solution

Agentic AI, with its ability to autonomously perceive, reason, and act, is a helpful tool for data modernization and governance.

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Highlight Report

Build your resilience as identity and sovereignty reshape cybersecurity

Accenture’s IAMConcepts deal signals that access and sovereignty now define enterprise cybersecurity.

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Market Impact Report

The Zero Office: Reinventing the banking back office as a growth engine

This report with Iron Mountain aims to understand whether BFSI organizations are ready to face disruption or become irrelevant.

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