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Point of View

NGA sharpens focus on HR and Payroll services, sells UK&I software division

This PoV assesses NGA HR's disposal of its long-held UK&I software business, and what it means for the future.

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Top 10 Report

HfS Blueprint: SAP SuccessFactors Services 2017

In the 2017 HfS SAP SuccessFactors Services Blueprint Report, we analyze the capabilities and vision of 13 SAP SuccessFactors services partners

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Top 10 Report

HfS Blueprint: Insurance As-a-Service 2017

This Blueprint builds on HfS' previous analysis, charting 17 service providers' progress on execution and innovation in P&C and L&A insurance.

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Point of View

The inaugural FORA Council Mandate – Chicago 2017

A New Industry Emerges to set the Digital Operations Agenda

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Point of View

NIIT Tech’s Tron Smart Automation Platform: More Reality than Science Fiction

As organizations progress toward the OneOffice, automation platforms like Tron Smart Automation Platform provide a critical lever to accelerate the journey

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Point of View

The Raw Truth About RPA

The market for RPA continues to be obfuscated by smoke and mirrors. HfS' Summit in Chicago provided a realcheck what really is on buyers’ minds.

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Point of View

What Difference Does Design Thinking Make in Healthcare Services?

Dr. Pracha Eamranond on the value of using design thinking to consider the patient experience before, during, and after a visit to a hospital.

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Point of View

Infographic: The State of Automation & AI

The first-of-its kind research involving 400 senior IT and operations executives on the maturity of automation and AI on business operations.

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Point of View

Consulting Never Dies: The Key to Successful Post-Digital IT Services

This report dives into the trends impacting the digital consulting market uncovered during the Digital Technology Strategy and Consulting Blueprint.

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Point of View

The State of Automation & AI: The C-Suite’s Number One Strategic Imperative

The first-of-its kind research involving 400 senior IT and operations executives on the maturity of automation and AI on business operations.

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Top 10 Report

HfS Blueprint: IT Services Masters 2017

This Blueprint report report analyses and assesses 18 providers operating across the IT Services market.

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Point of View

The Real Impact of Digital, Automation, and AI on Enterprise Operations

Data is the new Currency of Business - This workshop presentation goes into depth on how C-Suites are driving their operations leaders to shift gears

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