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July 25, 2014 Slides and replay from our July 24, 2014 webinar.
July 23, 2014 HfS analysts recently attended IBM’s Big Data & Analytics Analyst Summit that highlighted the provider's focus on business relevance and creating a services
July 23, 2014 Buyers of HR SaaS say they need more help – from configuration through on-going upgrade testing, integration, and adoption support.
July 18, 2014 Slides from the July 17, 2014 Healthcare Convergence webinar delivered by HfS Research and the KPMG Shared Services and Outsourcing Institute.
July 18, 2014 Digital Transformation has taken root this year as a unifying theme for IT Services providers. This report clarifies HfS’ definition of Digital Transformation
July 16, 2014 The announcement of a global strategic partnership between IBM and Apple lit up news channels, twitter feeds, and even many of the traditionally recalcitrant
July 14, 2014 Slides from our July 10, 2014 webinar entitled "How GBS Governance is Ripping up the Old Outsourcing Rule Book." An event brought to you by HfS Research and the
July 14, 2014 In this paper, we define several possible scenarios for the mix of layers in the Indian IT/BPO services headcount by 2020 and what might be the resultant impact
July 14, 2014 This POV highlights key takeaways from the 2014 State of Outsourcing study including the need to get more involved in the sourcing process, the importance of
July 11, 2014 The Supply Chain Management (SCM) BPO market is relatively new but already an area of great innovation, investment and interest amongst leading mainline BPO as
July 8, 2014 This report analyzes the 26 outsourcing deals announced in June 2014 and lists key takeaways.
July 7, 2014 HfS interviewed dozens of buyers of Talent Acquisition Services that reveal organizational changes make a difference in getting to value beyond cost in process
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