Research & Insights

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Point of View

Unlock your business value with flawless operational processes

How Celonis is helping clients get past legacy silos and meaningfully embed the Triple-A Trifecta.

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Point of View

Make automation about technology at your peril

How Bayer and Deutsche Post are aligning people, process, and change to make automation native.

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Highlight Report

HGS divests its healthcare business to make space to accelerate growth

HGS healthcare bold divestiture will allow it to focus its attention on its consumer experience (CX) and digital services.

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Point of View

Empathy, disruption, and curiosity create business and IT collaboration

Breaking down barriers between the front, middle, and back office is a foundation for navigating transformation.

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Highlight Report

Accenture acquires HRC Retail Advisory to expand retail strategy capability

Helping retailers accelerate their digitalization amid disruption.

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Market Impact Report

HFS Healthcare Industry Primer 2021

A comprehensive view of global healthcare industry trends and their impact on IT and BPS and technology change agents.

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Highlight Report

B2B leaders must get on track with Engagement AI or miss out on sales gold

The interface between humans and AI is getting more and more important thanks to applications with specific deliverables.

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Point of View

Make sustainability about outcomes and global context

It’s code red, but in climate terms, we knew that. Business and political leaders must change their approach to sustainability.

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Point of View

Put people first to succeed with digital transformation

Digital transformation fails for three key reasons—culture, talent, and process debt.

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Point of View

Digital leaders must build in rapid adaptability to win in today’s business ecosystems

How freight business TFG Transfracht built in the adaptability and interoperability to succeed in digital ecosystems.

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Point of View

Can we tame the business monster? The future of work and technology

At our Digital Symposium, HFS' own Saurabh Gupta was joined by Paul Roehrig for a candid Digi-side Chat.

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Point of View

Relentless execution and team building sailed Coforge in turbulent waters

Coforge pivoted fast and pivoted right, right from the early days of the pandemic.

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