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Highlight Report

HFS Highlight: The Infosys pandemic pivot – how they transformed from media obsession to the industry’s safe pair of hands

HFS shares its key take aways from Infosys’ September 2020 Virtual Analyst and Advisors Event

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Highlight Report

HFS Highlight: Oh boyo! Roboyo scores €21 million in Series A investment in a bizarrely well-timed move

Roboyo, one of the rising stars covered by HFS, announces a meaty Series A round to the tune of €21 million.

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Highlight Report

HFS Highlight: EY expands its partnership with CPG giant P&G to sure-up COVID-affected supply chains

Whether you’re a provider or partaker in the supply chain, resilience now and for the near future is front of mind.

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Point of View

Use service partners to import fresh thinking to your industry

An agricultural equipment manufacturer partners with Infosys to ensure farmers have the tools and capabilities they need to feed the world

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Top 10 Report

HFS Top 10 Process Intelligence Products 2020

Examining key vendors in process mining and discovery, a set of technologies targeted at improving business operations using enterprise data.

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Point of View

Confused by process mining vs. discovery? Consider an AND approach with process intelligence

Let’s not limit the possibilities with a reductive approach to mining vs. discovery. “Process intelligence” gets at the heart of the unifying outcome that

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Market Analysis

ITMS and BPO Contract Analysis—Q2 2020

This report analyses publicly announced ITMS and BPO contracts in Q2 2020 by region, service types, key verticals, main vendors and digital services.

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Point of View

A Manifesto to Revitalize the BPO Industry

Top BPO leadership has developed a manifesto to lead the industry into the future of services

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Highlight Report

Wipro acquires IVIA to tap into the Brazilian IT Services market

Explores Wipro's rationale and the market outlook for the industry in LATAM

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Highlight Report

HFS Highlight: Bosch launches GuardMe – a comprehensive, innovative, and compliant lone worker protection solution

This highlight discusses about Bosch GuardMe, a lone worker protection solution.

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Market Analysis

The Enterprise Reboot – Digital Transformation is key to sustaining relevance in a new reality

KPMG International and HFS Research are pleased to share The Enterprise Reboot, a research report focused on driving tangible value from emerging technologies

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Top 10 Report

HFS Top 10 Travel, Hospitality, and Logistics Service Providers 2020

HFS' assessment of the leading service providers in the travel, hospitality and logistics sectors.

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