Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

Search results

Top 10 Report

HFS SAP SuccessFactors Services Top 10 Report

In the 2019 HFS SAP SuccessFactors Services Top 10 Report, we analyze the capabilities and vision of fifteen service providers.

Read More
Top 10 Report

HFS Top 10 Banking and Financial Services (BFS) Sector Service Providers 2019

The 2019 HFS Top 10 Banking and Financial Services (BFS) Sector Service Providers report examines the role service providers play in the evolving BFS industry.

Read More
Point of View

Service providers to the public sector must fuel local-scale innovation to propel nationwide transformation

With the public sector crying out for transformation, providers must develop ecosystems that pioneer scalable use cases and define “best practice”

Read More
Point of View

Partnerships fuel the hyperconnected economy; service providers must be the brokers

Partnerships are all the rage these days: Service providers must be the ones to fuel collaboration between business, policy, academia, and society.

Read More
Point of View

Executives must focus on sustainability, or prepare for a new wave of lawsuits

Evolving scientific evidence of climate change, coupled with changing legal interpretations, means a new wave of lawsuits washing over enterprises.

Read More
Point of View

You must strike a balance between customization and long-term compatibility to get the most value from ServiceNow

After countless client reference calls with ServiceNow practitioners, we examine how the market is balancing customisation to get the most value out of the

Read More
Point of View

Providers must build a bespoke toolset and strategy to save the modern banking industry

Over a decade on, the Financial services industry is still reeling from the 2008 financial crisis - whether that's the changing regulatory environment or market

Read More
Point of View

IT Leaders must find the right partner to migrate to the cloud and tear down legacy data centers. Do DXC and Atos fit the bill?

As enterprises push more workloads and services into cloud environments, what happens to their empty data centers? We speak to two providers catering to the for

Read More
Market Analysis

HFS Quantum Computing Primer – Update

This is a practical guide to quantum computing, explaining in simple terms what quantum computing is, why it is important and the types of quantum computer that

Read More
Point of View

LTI’s newly acquired virtual analyst “Leni” could power your analytics adoption

Mid-size IT service provider LTI just announced its acquisition of Lymbyc, an artificial intelligence (AI) product firm based in Bengaluru, India.

Read More
Point of View

A time to kill, or a time to be killed? Five critical steps for LTI and Mindtree to make it work or risk failure

We now have one service provider with revenues approaching $2.5 billion aspiring to break into the open spot between these mid-caps and the large providers: LTI

Read More
Point of View

BPO Service Providers: you’re facing Hobson’s Choice. Embrace Automation, or Prepare for Oblivion

BPO quality can be delivered in so many ways, but if you can’t leverage automation to do this at scale with significant cost reduction, you will be out of the

Read More
1 194 195 196 328

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]

    Contact Ask HFS AI Support