Accurate, visionary, and thought-provoking insight into issues that impact your business.
February 6, 2011 The switch to digital is forcing marketing into running itself like a proper business process. As CMOs change channels, they’re seeing this imperative emerge,
January 26, 2011 This HfS Market Landscape evaluates the growing global LPO market - the core trends and dynamics, and examines the services provider landscape.
January 12, 2011 This HfS RAPIDInsight offers buyers and providers of outsourcing services tips and successful techniques learned by practitioners over thousands of site visits
January 8, 2011 Chief procurement officers may have the toughest corporate job in the world. Their internal stakeholders are a raucous group who require everything from and to
January 7, 2011 This HfS Challengers Analysis focuses on Intenda, a global SaaS provider offering a strong blend of end-to-end capabilities for public and private procurement
January 7, 2011 This RAPIDInsight explores South Africa’s challenges and opportunities as it seeks to establish itself as sourcing destination of choice for the top-tier and
January 5, 2011 This market landscape elaborates on how providers are addressing the growing unmet requirements from the multi-billion dollar utilities vertical, offering IT
January 1, 2011 When Spend Matters and HfS Research decided to jointly study procurement BPO, our first observation was simple: what’s gone wrong in a market that should have
January 1, 2011 Results from the joint research study of over 1050 global enterprises, conducted by HfS Research in conjunction with the Outsourcing Unit at the London School
January 1, 2011 Nearly every IT-BPO provider has wrestled with a Latin American strategy. While it is a large, relatively prosperous market with a wealth of well-educated it is
January 1, 2011 While getting friends to eat sushi, the ingredients are familiar but the combination and presentation can be scary to Westerners. But there are methods to that
June 1, 2010 In its first industry analyst conference, Ganenpact emphasized its business, today, is much broader than supporting GE's back office and primarily delivering in
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