Research & Insights

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Data Viewpoint

Data is nothing without the ability to understand, analyze, and act

Modernizing data must include data’s relevance, trust, and usability to create positive customer engagements.

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Horizons Report

HFS Horizons: Retail and CPG Service Providers, 2023

This Horizons report analyzes the leading service providers in enterprise retail and CPG innovation.

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Point of View

Points, waves, and fields: The new physics of work

We explore what early innovators have learned about how generative AI will reshape enterprise value.

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Point of View

How to win the race to become a Generative Enterprise™

Ascendion CEO Karthik Krishnamurthy shares the hard lessons that can help us all unlock value with GenAI.

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Point of View

GenAI is a long-term play, not an instant gratification project

Mphasis' CEO addresses GenAI's transformational promise amidst challenges in data privacy, talent, tech, and ethics.

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Point of View

Introducing your playbook for the GenAI future

How is this study different? Discover lessons learned that make this a must-read series.

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Highlight Report

Virtusa bridges the supply chain visibility gap via WisMO 2.0

Virtusa’s WisMO 2.0 promises to be a comprehensive command center solution to help enterprises combat supply chain challenges.

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Highlight Report

Infosys serves a winner for the ATP Tour

Infosys delivers data-driven insights for players and fans of the ATP Tour to improve the quality of the sport.

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Highlight Report

Genpact opens its first AI center to help enterprises rethink workflows

Genpact’s first AI innovation center opened in London, reinforcing the firm’s efforts to rethink workflows and unlock personalization.

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Highlight Report

IBM leverages a UK bank’s AI baseline to rapidly build a better chatbot using GenAI

HFS explores GenAI progress at a UK bank supported by IBM and an existing AI baseline.

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Point of View

Going all-in on GenAI brings promise (and peril)

We discuss balancing GenAI enthusiasm with delivery concerns.

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Point of View

GenAI’s impact will surpass every other technology

Early adopters rank the overall impact of GenAI over the next few years against other technologies throughout history.

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