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Market Vision Paper

Your GBS model is outdated: Fix it, or risk falling behind in the AI economy

GBS must pivot to AI-first models - shifting from siloed, manual ops to unified, adaptive platforms that drive real-time outcomes.

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Point of View

GCCs are not your cost center anymore, demand AI-fueled value instead

This POV compares eight dimensions between the legacy GCC and the value operating models with industry examples.

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Highlight Report

Engineering depth alone won’t win, pair it with outcome-based partnerships

Co-innovation is no longer optional so build outcome based ecosystem or fall behind.

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Point of View

Swap your contact centers’ butts in seats for a new CX OS

The contact center is being redefined. Services-as-Software™ is breaking the old agent model and transforming the future of CX.

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Data Viewpoint

The trajectory of trust shapes revenue, making trust a financial imperative

Pharmas must make “rebuilding trust” a core KPI to turn scientific innovation into sustainable business outcomes.

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Point of View

Bank CXOs, stop the enterprise-debt bleed and plug the drain now

Bank CXOs must measure enterprise debt rigorously.

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Highlight Report

Institutional complexity is killing your growth; here’s how to fight back

Xceedance helps insurers break the cost–complexity curve through digital intelligence and human expertise.

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Data Viewpoint

The telco to newco shift is happening, but success depends on securing the basics

This DVP is about the shift from telco to newco supported by a graphic which is present in the telecom horizon.

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Market Impact Report

Turn your collection risks into opportunities with digital precision and empathy

Lenders should connect smarter with digital precision and empathetic outreach for stronger recoveries and CX.

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Highlight Report

Stop designing chips the old way—use AI for on-time, quality delivery

Verification—the most labor-intensive, risk-prone, costly stage in chip development, should be AI-enabled for on-time launches.

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Point of View

Demand more Workday partners and see how they stack up on driving change

Enterprises need Workday partners that drive AI-led, experience-driven transformation tied to business outcomes.

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Highlight Report

Get ROI, not just code, with Ascendion’s one-stop product engineering shop

Enterprise tech leaders are stuck with bloated development cycle when what they need is speed, and a clear path to value.

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