Research & Insights

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Highlight Report

Stop scaling with people and demand services that act like software

AI platforms that convert legacy logic into reusable assets now fuel faster, lower-cost enterprise transformation.

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Point of View

Make finance the AI brain or risk running your business blind

A call for CFOs to redesign finance for AI-native speed, accuracy, and trust before legacy models turn it into a bottleneck.

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Point of View

Otera helps Allianz Partners use AI to target a €300M profit increase by 2027

HFS analysts connected with Tomas Kunzmann, Chief Executive Officer, and Pieter Viljoen, Chief Data Officer of Allianz Partners.

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Highlight Report

COP30 confirmed you’ll either join the critical mass or be dragged along by it

Align your internal transition plans, actions, and external advocacy.

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Challenger Series

HFS Challenger: QBurst

HFS has launched the Challenger Series to identify, evaluate, and highlight leading Tier 2 providers in the IT services space.

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Highlight Report

The next evolution of financial services is value movement

The future of payments lies in moving value, not just money, and orchestrating this ecosystem is where the success lies.

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Point of View

Health plans must anchor value in health to survive and thrive in the BBB era

Health plans not addressing health is the ultimate fraud perpetuated on the American public - but now is the chance to fix it.

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Horizons Report

HFS Horizons: Sourcing and Procurement Services, 2025

This report assesses the 14 global sourcing and procurement vendors capabilities for the enterprises to choose for the partner.

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Market Impact Report

The Human+Machine era will reward orchestrators, not integrators

Enterprises must rewire for Human+Machine delivery or risk falling behind in the Services-as-Software™ era.

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Hot Tech

HFS Services-as-Software™ Hot Tech: Autonomy.Computer

Autonomy.Computer rethinks agentic architecture to deliver viable scale without blowing up cost, complexity and risk.

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Point of View

Telecom COOs: Cut field ops costs by 30% with agentic or watch your competitors do it first

Telco COOs must team up with their CTOs and partners to deliver AI driven field services outcomes.

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Highlight Report

COOs, restore your procurement speed and control by centralizing intelligence

Without codified knowledge and shared visibility, you can lose up to 10% of value annually due to fragmented data and decisions.

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