Research & Insights

Explore our latest research, analysis, and thought leadership.

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Market Analysis

Market Index Q1 2020

This update to the HFS Market Index gives an overview of the IT and business services market performance.

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Point of View

In Agile, size matters – Project executives must focus on building the right team for the job

There is a common misconception that increasing a team's size will increase it's output. For complex tasks it is often better to aim for a smaller group of

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Highlight Report

HFS HIGHLIGHT: Infosys Brings its Live Enterprise AI-driven Solution to the Supply Chain

"Digital Brain" SCM solution helps retail and CPG companies become more intelligent and dynamic

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Highlight Report

HFS Highlight: Atos and Siemens develop “Process Digital Twin” solution for the pharmaceutical

This report describes the “Process Digital Twin” solution developed by Atos and Siemens.

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Highlight Report

HFS Highlight: Accenture augments digital engineering capability with its acquisition of PLM Systems

This report explores how PLM Systems augments Accenture's Industry 4.0 capabilities

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Highlight Report

HFS Highlight: One to watch: SD Worx steadily builds an HR-solutions powerhouse for the mid-market

After a 29% revenue increase in 2019, SD Worx has continued its growth and innovation strategy in 2020 to leverage a full suite of cloud, outsourcing, and data

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Market Analysis

The Specialists: The Rise and Evolution of Robotic Process Automation (RPA) Pure Play Service Providers

This report spotlights six of the leading pure play firms specializing in RPA services

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Point of View

Propel your business operations “Straight to Digital” with Digital Associates

How five companies are using digital associates to create better experiences for stakeholders

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Point of View

IT service providers, partner up with a top-notch integration tool to meet the demands of a COVID-19 B2B

This POV highlights the importance of integration software and how Wipro Appirio is using MuleSoft to help clients.

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Highlight Report

HFS Highlight: Accenture’s getting people back to work through Covid-19 by powering the People + Work

This report takes a look at how Accenture is working with an alliance of CHRO's to help people get back to work.

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Highlight Report

HFS Highlight: Powered by Google Cloud, TCS introduces WaferWise to detect wafer anomaly in semiconductor

Explores TCS WaferWise that enables quality management of semiconductor manufacturing.

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Highlight Report

HFS Highlight: Persistent expands its partnership with Dassault Systèmes in Europe

In this report, we explore that how this partnership will benefit the industrial manufacturing clients of Persistent in Europe

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Highlight Report

HFS Highlight: Accenture acquires Byte Prophecy to show its clients the KPI impact of their data, and AI

Find out how Byte Prophecy augments Accenture's data analytics and AI capabilities

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Highlight Report

HFS Highlight: Cognizant enters Workday services market by acquiring Collaborative Solutions

Cognizant continues to make significant investments in 2020 – with a bold move to gain stronger talent base

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Highlight Report

HFS Highlight: CSS Corp moves 100% of staff to work from home

In this report, we examine how CSS Corp managed to move 100% of its workforce to work-from-home at the onset of the Covid-19 pandemic

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Highlight Report

HFS Highlight: Luxoft’s Agility and DXC’s reach and infrastructure is paying dividends for clients

Find out how Luxoft and DXC have managed to support their clients change their working patterns in response to the conditions that the Covid-19 pandemic has

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Highlight Report

HFS Highlight: HCL Domino gets new low-code capabilities in the firm’s latest investment in platform

Since acquiring Domino from IBM, HCL has been working to revive the platform, making it one for enterprise clients to keep on their radar.

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Point of View

COVID-19: Mid-level managers need to nail their soft-skills in this crisis

Furloughs and lay-offs definitely stress employees, but employees working remotely have witnessed a unique problem from mid-level managers during this pandemic.

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Highlight Report

HFS Highlight: EXL PayMentor is taking debt collection digital

EXL have developed PayMentor, a modular solution that aims to streamline early-stage debt collection, and boost effectiveness.

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Highlight Report

HFS Highlight: Microsoft focusing Azure Quantum on real-world problems but IBM still leads the way

This month (May 2020), Microsoft announced that customers and partners can also start using Azure Quantum primer.

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