Explore our latest research, analysis, and thought leadership.
November 08, 2019SAP is set on a migration deadline to S/4HANA by 2025; the official line is that SAP will no longer support its legacy software afterward.
November 07, 2019With the advent of IoT, some of its applications have the potential to bring a sea change across all the stakeholders in the healthcare industry.
November 07, 2019Part 1/2: As we enter the third era of sustainability services, providers must reach across their functions to match sustainability’s breadth & depth.
November 06, 2019The 2019 HFS Top 10 ServiceNow Services report examines the role service providers play in the highly competitive ServiceNow Services market.
November 05, 2019Google is ramping up to take on competitors in hyperscale cloud. We examine how this sleeping giant is adding weapons to its arsenal to win the cloud wars.
November 05, 2019SE2 made a few announcements recently, including the opening of its delivery and innovation centers in India and the launch of its Digital Engage platform. the
November 04, 2019Wipro has developed a unique approach to bringing digital services to clients, but enterprise leaders must shift mindsets to make the most of them.
November 03, 2019At a recent event, HCL brought two major clients in to talk us through their digital journey.
November 01, 2019This report examines the new capabilities and potential Hexaware's acquisition of Mobiquity and what this means for current and future clients.
October 28, 2019It’s a great time to be a mid-tier IT services firm. While the largest IT services firms are vying for big ticket “transformation” engagements and
October 24, 2019HFS Top 10 Internet of Things (IoT) Service Providers 2019 report examines the role service providers play in the evolving IoT landscape.
October 23, 2019The most recent example of front office investment is Infosys’ acquisition of Eishtec, a 1,400-person contact center firm based in Ireland
October 18, 2019As we well know, Accenture is not afraid to make a few acquisitions to bolster its armory and it has once again demonstrated this buying power with the of BCT
October 18, 2019Enterprise AI leaders must leverage AI solutions at the intersection point of horizontal technical AI capabilities and vertical-specific depth.
October 17, 2019Insurers are left to burden expensive payouts, but they can protect profit margins by moving towards a predict-and-prevent model leveraging IoT.
October 16, 2019Swedish whisky house Mackmyra created a blend of single malt whisky, Intelligens, using AI with cloud-based compute and infrastructure services from Microsoft
October 09, 2019HFS with support from Blue Prism, is showcasing real enterprise journeys with robotic process automation (RPA). This report spotlights Arla Foods, a dairy
October 04, 2019This report analyses publicly announced ITMS and BPO contracts in Q2 2019 by region, service types, key verticals, main vendors and digital services.
October 03, 2019HFS POV on Sutherland's human-centered design and on-demand solution that enterprises can use to become more agile with their omnichannel efforts.
October 02, 2019Alight has announced its acquisition of HR and payroll expert NGA Human Resources (NGA HR). Here we outline some of the key benefits for clients.
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