Research & Insights

Explore our latest research, analysis, and thought leadership.

New from HFS

Highlight Report

IBM adds DataStax to support your Generative Enterprise foundations

IBM’s move to acquire DataStax is a bold bet on the value of fixing a big enterprise AI bottle neck: unstructured data.

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Highlight Report

Bridging the analytics-BPO divide: How WNS must integrate Kipi.ai for real impact

WNS now holds a powerful card, but its success will be measured by how well it enables enterprises to operationalize analytics.

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Market Vision Paper

Unlock enterprise AI value with persona-led solutions to meet the urgent needs of C-suite execs

Persona-led AI solutions that address urgent and specific needs of C-suite leaders promise to break through stalled adoption to inspire enterprise-wide AI

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Point of View

Traditional broadcasting is dying: Sports media is scrambling to meet consumer demands

Sports teams and leagues must meet fans where they are and match content distribution with demands.

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Data Viewpoint

Commercial banks prioritize improving digital hygiene to reduce costs, improve operations, and elevate

Commercial banks own the high-value relationships, but they must play catch-up on digital hygiene with its retail banking siblings.

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Highlight Report

Platform orchestrators like Fictiv are shaping the collaborative supply chain vision

Fictiv illustrates how technology-led manufacturing platforms are reshaping the global supply chain landscape.

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Highlight Report

Rethink your AI barriers and budgets—capability just got more affordable

Inflection AI's new 'mixture-of-experts' model offers a path to high-performing, cost effective, enterprise scale AI.

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Highlight Report

Infosys’ AI and policy migration solutions target insurance technical and data debt

Infosys' XtractEdge and IPMS help insurers tackle legacy system debt, automate workflows, and accelerate AI-driven policy migration.

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Point of View

Don’t fall into the EU Omnibus trap: Sustainability’s direction hasn’t changed

The European Union recently released its anticipated “streamlining” of sustainability regulations.

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Highlight Report

From compliance to competitive edge: TechM’s ESG differentiator in insurance

Tech Mahindra embeds AI-driven ESG into insurance, transforming compliance into a competitive advantage with automation and cloud solutions.

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Highlight Report

National Sports Forum 2025: Sports leaders must reinvent fan engagement, media, and monetization—right

As consumption shifts, AI-driven media strategies, data-backed fan engagement, and new revenue models are redefining the industry.

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Point of View

Sustainability needs organizations to overcome the six “debts”

What applies to GenAI applies to any transformation effort, including sustainability.

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Point of View

Health plan CIOs: Stop fixing IT—focus on the business

The health plan CIO agenda must be aligned to the business of risk instead of playing with old technologies.

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Highlight Report

KPMG’s AI adoption blueprint: Trust first, leadership next, technology later

Trust, leadership coaching, employee upskilling, and collaborative future-state envisioning form the foundation for sustainable AI development.

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Point of View

IBM increases quantum computing access to Korean firms

The POV describes IBM's quantum plans and strategies post its partnership with Yonsei University in S. Korea.

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Point of View

Healthcare and life sciences will be forced to adapt to sustainability—better the sector leads

Look at the UN Sustainable Development Goals: All 17 relate to health.

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Challenger Series

HFS Challenger: DataArt

DataArt, a provider of app development, data analytics, and cloud migration, has steadily gained recognition in the IT services industry.

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Highlight Report

The bold and the bot-iful: Genpact reinvents itself for the Services-as-Software era

Services-as-Software is a growing reality. Genpact is on a mission to reinvent itself to drive AI at scale for business operations.

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Point of View

Indian IT at crossroads: Navigating market shifts, AI disruption, and economic uncertainty

This POV covers macro-economic conditions and uncertainties that IT service providers must navigate.

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Point of View

Energy’s talent crisis continues: The sector must change, starting with transparency

The energy sector is not seen as either high-tech or sustainable.

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