Research & Insights

Explore our latest research, analysis, and thought leadership.

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Data Viewpoint

The rise of agentic AI: Shaping the future of business strategy

Agentic AI is transforming enterprises, with investment rising from 19-31%, redefining operations and enabling bold innovations.

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Data Viewpoint

India must balance its healthcare financing to lower out-of-pocket expenses

The India Union Health Ministry recently released the National Health Account (NHA) estimates for India 2021-22.

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Highlight Report

Inflection AI bounces back to serve enterprise AI wish list

Rumors of the death of Inflection AI have been greatly exaggerated.

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Point of View

Energy and utilities firms should transition while leading is still an option

HFS Research sets out a new energy and utilities research framework and launches the Horizons study.

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Horizons Report

HFS Horizons: Sustainability Services, 2024

The report provides an in-depth assessment of sustainability service providers.

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Point of View

Focus retail and CPG GenAI investments on the core but leave room for innovation

A roundtable discussion of Retail and CPG enterprise executives.

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Market Impact Report

No more trickle-down digital! How to help mid-tier financial services firms grow in a post-SVB world

HFS Research, in partnership with Cognizant, surveyed 151 US mid-tier FS firms to understand their unique needs in a post-SVB world.

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Point of View

GenAI is reshaping sports industry advertising—adapt or get left behind

GenAI transformation isn’t only enhancing marketing—it’s redefining it.

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Point of View

Why sports technologies are poised to grow exponentially

As technology investments drive more fan engagement and, subsequently, more revenue, all major sports franchises will follow suit.

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Highlight Report

Sutherland: The disruptor transforming legacy insurance by converging business and tech

Sutherland has been applying a business-first lens to tackle legacy issues and drive operational transformation in insurance.

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Point of View

Formal DEI programs may be dead—but diversity is more important than ever

As formal DEI programs fade, embedding inclusive practices into core business operations becomes crucial for sustainable growth.

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Highlight Report

IBM Consulting makes a big bet on AI-led agentic services

IBM envisions a future where AI agents play a significant role in its consulting services as it moves toward AI-led consulting services.

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Point of View

Accelerate the ESG impact: Enterprise leaders, embrace supplier diversity now

Enterprise leaders must prioritize ESG in procurement to remain competitive and leverage diverse suppliers for sustainability.

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Highlight Report

Akkodis’ Octofecta strategy: Shaping the future with a bold tech stack

Akkodis drives transformation with its Octofecta strategy, integrating 8 technologies to accelerate global business innovation.

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Point of View

Assemble the tech you need to shift AI from tool to agent

Understand the tech behind agentic AI to help you understand how this new kid on the block can work for you.

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Point of View

BrillioOne.ai breaks the legacy deadlock with AI-driven application modernization

CIOs can use AI to overcome complex SDLC efforts, BrillioOne.ai is an example of a services as a software solution.

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Point of View

Operational integrity is the key to flexible scaling with GenAI

GenAI transforms enterprise functions, enabling more agile workflows while thriving in well-established operational frameworks.

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Point of View

To futureproof skills, businesses must engage with the entire education system

Every business model should include engaging with schools and the entire education system as a core strategic initiative.

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Data Viewpoint

The AI arms race: Which LLMs are winning the enterprise battlefield?

We see fierce competition in the LLM space, with some dominant players leading the charge and others pursuing specialized niches.

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Point of View

We know how to solve sustainability: Transition plan and find your critical mass

The near future for sustainability is uncertain, but the long term is not.

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