Research & Insights

Explore our latest research, analysis, and thought leadership.

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Point of View

How business leaders can take control of the GenAI conversation

Generative AI is rocking the business world. It summarizes, answers questions, creates content, and creates code—but what is it?

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Point of View

The bots ARE coming for your job after all

Generative AI is coming and you need to rethink how to work at the higher end of the spectrum and find yourself a role in this new reality.

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Highlight Report

Clinion AI responds to growing demand to serve remote clinical trials

Clinion is keen to serve the growing demand for eClinical solutions that monitor and collect data in clinical trials.

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Highlight Report

Wipro helps banks push more workloads to the cloud

Wipro is combining new industry cloud solutions with deep domain expertise to help banks embrace ‘digital’.

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Point of View

Cut license churn by unlocking value for CIOs, software, and services firms

To reduce license churn, it is essential to help the CIO train users on new features.

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Point of View

Generative AI meets software development: The advent of generative coding

Practical use cases will thrust generative coding, GenAI, and LLMs into the development lifecycle, upending software development.

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Point of View

Krista’s platform meets enterprises’ urgent need to integrate AI at speed and scale

In the GenAI frenzy, Krista’s AI iPaaS solution aims to orchestrate enterprise AI with security and governance at the forefront.

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Horizons Report

HFS Horizons: Travel, Hospitality, and Logistics Service Providers, 2023

This Horizons report delivers our 2023 assessment of 21 travel, hospitality, and logistics industry service providers.

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Data Viewpoint

Surprisingly, the five fastest-growing service providers in Q1 2023 are some of the largest—not the

With investments in IT, many of the larger players maintained higher growth while mid-tier providers’ growth slowed in Q1 2023.

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Point of View

DEAS leverages GenAI to harvest 30% efficiency in operations and sourcing

With everyone discussing long-term effects, generative AI is already providing immediate benefits for low hanging use cases.

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Market Analysis

Competitive Intelligence from June 2023

In this month’s Competitive Intelligence report, we’ll cover technology, banking and financial services, and healthcare.

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Highlight Report

To become a phoenix rising from the ashes, Atos needs to crystalize its ambitions

After announcing the separation of its infrastructure services business, Atos presented its new strategy.

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Point of View

For SHL and Virtusa, collaboration was the key to addressing CX while tackling technical debt

SHL is on a quest to tackle technical debt with its TalentCentral platform by partnering with Virtusa for a managed services engagement.

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Point of View

Healthcare ecosystem capabilities and experience can supercharge performance

Cognizant's Boehringer Ingelheim and Horizon wins reflects their performance, experience, and healthcare ecosystem capabilities.

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Highlight Report

Publicis Sapient adds sizable LATAM nearshore capabilities by Practia acquisition

Publicis Sapient is expanding geographic footprint through acquisitions, adding capabilities, & local capabilities along the way.

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Highlight Report

Newgen platform offers partner and ecosystem wins for transformation

NewgenONE IDP goes beyond simple data extraction and focuses on how data helps in gaining business intelligence.

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Point of View

Generative AI offers personalization and loyalty across the enterprise—if you get it right

Generative AI will empower hyper-personalization efforts across the entire enterprise value chain.

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Highlight Report

WNS bets on revenue operations to lure platform enterprises

Outsource RevOps to providers that understand the nuances of the platform economy if you want to maximize your chances of success.

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Highlight Report

HCPs should build ecosystems with innovative preventive health tech

Aarca Research is an example of an innovative and proprietary preventive healthcare technology solution.

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Highlight Report

IBM finds CEOs racing ahead of their teams in pursuit of $7 trillion GenAI prize

There’s a disconnect between the speed CEOs want to move and the ability of their enterprise to take advantage of GenAI.

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