Explore our latest research, analysis, and thought leadership.
November 15, 2022How can frameworks for scaling digital workflows using ServiceNow deliver the experiences you want to deliver as outcomes?
November 15, 2022The results of HFS’ Pulse study for 1H 2022 tell us a lot about the technology trend across the healthcare provider segment.
November 11, 2022There’s a glaring sustainability opportunity. But we need organizations to get over the commercial excuse.
November 10, 2022Policymaking and the public will not move quickly enough to address climate change or any of the global sustainability context.
November 08, 2022We must make the IT and business services industry sexy again for our top talent.
November 04, 2022RCPG companies need a load more sustainability leadership for strategies to cascade throughout organizations and value chains.
November 04, 2022Maintaining agility, being open to alternative ideas, and staying curious are the difference between success and calamity.
November 03, 2022Focus on the five fundamentals of one office organization to unlock new sources of value in a digital transformation.
November 03, 2022A market analysis and ecosystem map of the sustainability consulting, technology, and services landscape.
November 03, 2022The inaugural HFS Horizons: Cloud Native Transformation, 2022 report examines the capabilities of 20 leading providers.
November 02, 2022SaaS vendors must build ecosystem-driven security integration capabilities.
November 02, 2022Balance both the physical and virtual worlds for brand experience.
November 01, 2022Is there life left in the RPA-centric automation market, or are customer requirements shifting toward the ISV ecosystems?
November 01, 2022Strategic transformation partnerships in financial services are evolving from effort to performance to shared purpose in real time.
November 01, 2022Workday has launched its Industry Accelerator Program with four initial partners: Accenture. Deloitte, KPMG and PwC.
October 31, 2022Service providers with no chief medical officer in their leadership ranks put their growth at risk.
October 31, 2022When all roads lead to data, and business is about driving value through data, will the CDO Chief Do-it-all Officers?
October 31, 2022This panel at the HFS Super Summit explored the talent war, how we may be entering a “tech-ade,” and the macroeconomic environment.
October 28, 2022The 2023 HFS research agenda aims to help enterprises align their strategy and investments around value.
October 27, 2022Metaverse can re-invent the employee experience – including a radical challenge to the very existence of meetings as we know them.
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