Explore our latest research, analysis, and thought leadership.
December 13, 2021HFS partnered with Blue Prism to discover the seven lessons that shape today's automation leaders.
December 13, 2021Ambitious procurement organizations of the future will act as "ecosystem builders" for the enterprise.
December 10, 2021Recognizing and responding to the need to connect existing tech estates makes for a tempting proposition.
December 09, 2021Dispel the notion of healthcare retailization given health consumers behave very different than retail customers.
December 09, 2021The debate between public and private blockchain continues, and our research shows a two-horse race for the platform of choice.
December 09, 2021PeopleShores is bringing a radical approach to outsourcing on US shores: social impact-led to transform challenged communities.
December 09, 2021We map political affiliation of US states against their population’s activity levels, nutritional choices, obesity & Covid deaths.
December 09, 2021New analysis and ranking of leading people and process change capabilities - part of our HFS OneOffice Services Top 10 series.
December 09, 2021Is the Great Resignation spurring a BFS insourcing trend? Read on to learn why HFS thinks not.
December 08, 2021HFS F&A roundtable finds that finance cannot survive as a back-office function without focusing on driving strategic objectives.
December 07, 2021It’s been a hot year for the HFS OneOffice™ Hot Vendors. The market has been readily validating our picks.
December 07, 2021HFS roundtable finds that procurement must use technology to transform processes and find new sources to drive growth.
December 07, 2021This report is our assessment of life sciences service providers by execution, innovation, OneOffice™ alignment, and client feedback.
December 06, 2021T/BPO merger and acquisition activities monthly snapshot—October 2021
December 06, 2021Bring together and enable IT and Ops pros if you want to deliver end-to-end process automation at pace and scale.
December 06, 2021Infosys argues it is as local as any rival in Europe, thanks to investment in capacity, boots on the ground, and innovation.
December 06, 2021Buyer data shows input-based pricing models are being replaced by output-based models for new applications development deals.
December 02, 2021An assessment of IoT services by leading service providers covering execution, innovation, OneOffice alignment, and client feedback.
December 02, 2021The market for RPA requirements is shifting toward ISV ecosystems
December 01, 2021Building/sourcing data management teams will help retailers overcome their data security and governance issues
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