Research & Insights

Explore our latest research, analysis, and thought leadership.

New from HFS

Point of View

BFS tech spend faces uncertainty in a flip-flopping trade war

BFS firms must treat tariff turmoil like past crises—only a fast, focused, flexible response will safeguard tech and resilience.

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Point of View

Embrace the HFS Supply Chain Singularity framework amid tariff whiplash

HFS Supply Chain Singularity framework—a vision for transforming supply chains into intelligent, integrated, and autonomous systems.

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Point of View

Ditch your RFPs: Sales teams defeat RFPs with GenAI

Crusty, old RFPs are dead, and sales teams are celebrating the technology that has defeated procurement’s dreaded go-to tool.

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Point of View

Stop waiting for certainty—it’s time to rewrite the enterprise IT playbook

AI and protectionism are rewriting tech delivery—enterprises must rewire IT models for speed, resilience, and real outcomes.

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Point of View

New tariffs threaten to break health systems while health plans skate by untouched

Trump tariff's are going to make healthcare cost not just unaffordable but impossible to access.

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Data Viewpoint

Customer and partner-centric collaboration is a must for achieving ER&D success

Service providers are engaging more deeply with the clients and partners to navigate complexity and enhance efficiency.

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Point of View

Sustainability forces the financial sector toward technology: adapt and mitigate

BFSI must simultaneously adapt to and mitigate the climate and broader sustainability emergency.

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Point of View

Rewiring retail and CPG: 2025 CIO agenda for resilience, relevance, and reinvention

RCG faces price-sensitive yet principle-driven buyers—CIOs need bold, multifaceted agendas to stay ahead.

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Data Viewpoint

Strategic partnership and co-innovation leading the charge for engineering transformation

Strategic partnerships and integrated ecosystem are key to delivering value combining tech and domain expertise.

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Point of View

Make the case for agentic AI in your enterprise

Use our frameworks to decide on suitable use cases for agentic AI, and to map your route to widespread adoption.

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Highlight Report

Appian bets on process discipline to rescue enterprises drowning in process debt

Appian tackles process debt with a unified platform for scalable, governed automation and AI readiness.

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Highlight Report

Hyderabad as a tech hub is scaling the AI ecosystem—enterprises should take notice

Hyderabad is rising fast with low risk, AI talent, robust infra, and cost advantage—rewriting India’s IT growth story.

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Point of View

Don’t let GenAI destroy the entertainment spectacle of sports

GenAI should enhance, not replace, the elements of sports media that create an emotional connection.

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Point of View

Sustainability needs transition planning regulation: Business can make it happen

Transition planning is the single most important piece of regulation needed to systemically address sustainability.

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Point of View

BFS is stuck in the AI productivity trap, and it’s time to build for growth

BFS firms are stuck in AI productivity. Our roundtable, in collaboration with Infosys, reveals how to unlock AI-first growth.

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Market Analysis

The top technology partners for Commercial Banks, 2025

This report covers the top technology partners for commercial banks across a mix of software, hardware, and cloud providers.

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Data Viewpoint

Rewiring engineering R&D innovation with advancements in technology

Technology has become a strategic enabler for growth, resilience, and competitive advantage across ER&D services.

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Data Viewpoint

Strategic collaboration driving accelerated innovation across the ER&D value chain

Service providers are enabling clients navigate complexity, unlock growth, and deliver differentiated products.

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Point of View

AI is on the menu, but CPG brands need to change their recipe

The opportunity to create significant competitive differentiation through AI is available today but will diminish over time.

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Highlight Report

Five Sigma aims to disrupt insurance with smarter AI claims tech

Five Sigma offers insurers a low-disruption path to AI-powered, scalable claims modernization.

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