Explore our latest research, analysis, and thought leadership.
September 22, 2020Kryon is becoming more than just the industry’s first-mover; FCA is delivering tangible business value for some new frontline clients.
September 17, 2020Cognizant's continuous investment in cloud portfolio, further strengthens its position as one of the cloud leaders
September 16, 2020HFS shares its key take aways from Infosys’ September 2020 Virtual Analyst and Advisors Event
September 15, 2020Roboyo, one of the rising stars covered by HFS, announces a meaty Series A round to the tune of €21 million.
September 14, 2020Whether you’re a provider or partaker in the supply chain, resilience now and for the near future is front of mind.
September 10, 2020An agricultural equipment manufacturer partners with Infosys to ensure farmers have the tools and capabilities they need to feed the world
September 03, 2020Examining key vendors in process mining and discovery, a set of technologies targeted at improving business operations using enterprise data.
August 28, 2020Let’s not limit the possibilities with a reductive approach to mining vs. discovery. “Process intelligence” gets at the heart of the unifying outcome that
August 25, 2020This report analyses publicly announced ITMS and BPO contracts in Q2 2020 by region, service types, key verticals, main vendors and digital services.
August 25, 2020Top BPO leadership has developed a manifesto to lead the industry into the future of services
August 24, 2020Explores Wipro's rationale and the market outlook for the industry in LATAM
August 21, 2020This highlight discusses about Bosch GuardMe, a lone worker protection solution.
August 20, 2020KPMG International and HFS Research are pleased to share The Enterprise Reboot, a research report focused on driving tangible value from emerging technologies
August 19, 2020HFS' assessment of the leading service providers in the travel, hospitality and logistics sectors.
August 19, 2020This POV outlines the main advantages of low-code/no-code development, and acts as a primer to our series of service provider profiles in this space
August 18, 2020Embracing hyperconnected food services across retail, CPG, hospitality and logistics
August 18, 2020Infosys announced a landmark deal with asset management firm Vanguard - we dig into why this is a notable win.
August 03, 2020How Sun Life uses RDA to eliminate customer service agents’ mundane work and improve CX
August 03, 2020Persistent Systems and IBM forge a closer partnership to help enterprise clients meet their cloud ambitions.
July 30, 2020The agile services market is punishingly competitive - we examine how buyers are scrutinising the value providers bring to their engagements.
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