A collection of the latest views from the HFS analyst team on artificial intelligence.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
January 05, 2026HFS recently hosted a Roundtable, in partnership with Cognizant, hosting almost 20 senior enterprise leaders.
January 05, 2026Enterprises must shift from effort to outcome and value-based commercial models to stop overpaying for modernization programs.
January 05, 2026Enterprises must embrace AI as the orchestrating layer of legacy modernization if they want to become an AI-driven enterprise.
Market Impact Report
December 03, 2025Enterprises must rewire for Human+Machine delivery or risk falling behind in the Services-as-Software™ era.
Hot Tech
December 03, 2025Autonomy.Computer rethinks agentic architecture to deliver viable scale without blowing up cost, complexity and risk.
Point of View
December 03, 2025Telco COOs must team up with their CTOs and partners to deliver AI driven field services outcomes.
Market Vision Paper
December 02, 2025AI growth hinges on how effectively organizations strengthen their security, governance, and control over data.
Point of View
December 01, 2025A guide for CIOs to shift from cloud projects to cloud products and build a continuously modernized, AI-ready cloud.
Highlight Report
November 25, 2025HCLTech’s Analyst Day, the company demonstrated transformation from a diverse portfolio into a unified Services-as-Software model.
Highlight Report
November 25, 2025Movate believe it has developed a roadmap that will drive enterprises towards production with Agentforce.
Highlight Report
November 25, 2025Quality today is about engineering trust at scale, not just finding defects.
Challengers' Code
November 24, 2025Veltris turns services into software with vertical AI that kills tech debt and unlocks faster, profitable growth.
Point of View
November 21, 2025This POV describes how enterprises must take part in creating India's semiconductor supply chain.
Point of View
November 20, 2025Business leaders should redesign their GCC charters to reflect innovation and P&L outcomes, orchestrated by AI-enabled workflows.
Highlight Report
November 20, 2025WRITER’s AI Leaders Forum revealed a speed–trust gap holding back the business benefits of rapid technological innovation.
Point of View
November 20, 2025Recompose your IT workforce now as AI is ending headcount growth and redefining how humans and machines create value.
Hot Tech
November 19, 2025CrewAI is reshaping enterprise automation with an AI agent orchestration platform in 60% of the Fortune 500.
Point of View
November 19, 2025This POV continues about the advancements in Vibe Coding and the potential challenges and benefits it presents.
Highlight Report
November 18, 2025To avoid the business resilience risk of code collapse, CTOs must lead developers to treat prompts as their source of truth.
Highlight Report
November 18, 2025Agentic AI doesn't fail because models are weak or tech is unproven. It fails when you don't share the realities of your business.
Market Vision Paper
November 18, 2025How to escape the code-heavy models that perpetuate an outdated ecosystem and inflate tech debt.
Highlight Report
November 17, 2025SUSAN shows how AI agents can test, validate, and strengthen continuity long before a real crisis.
Point of View
November 14, 2025AWS's October AWS outage was a wake-up call for every CIO betting their AI workloads on hyperscaler resilience.
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