A collection of the latest views from the HFS analyst team on artificial intelligence.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
August 06, 2025AI is the new enterprise disruptor - those who reimagine purpose, models, and ecosystems will lead; others risk irrelevance.
August 04, 2025The biggest barrier to AI success is the weight of legacy systems and outdated processes.
July 31, 2025Airia helps enterprises manage, govern, and scale AI agents by making orchestration core to operational AI success.
Highlight Report
June 23, 2025The telecom sector is undergoing an overhaul as the capex heavy industry seeks new revenue streams to drive growth and value.
Point of View
June 20, 2025Doctor shortage combined with diluting their time by administrative process can be mitigated by multi-agentic AI.
Point of View
June 19, 2025Enterprises must govern Agentic AI differently from AI agents or risk invisible security, compliance, and control failures.
Highlight Report
June 18, 2025UM and PA's are admin processes tend to delay care causing harm to patients, AI is the best approach to mitigate the dangers.
Market Vision Paper
June 16, 2025AI is a catalyst; enterprises must reinvent their value proposition to remain relevant to customers.
Hot Tech
June 16, 2025Mindcorp.ai is automating—not just assisting—high-value knowledge work through AI-powered agent teams.
Point of View
June 13, 2025Today’s enterprise leaders must scale up where LLMs can’t mimic: imagination, intimacy, and integrity.
Data Viewpoint
June 13, 2025As large BFS institutions actively embed AI into businesses, new technical and soft skills must be adopted at scale for success.
Point of View
June 12, 2025HDS is evolving from an engineering powerhouse to a transformation partner for AI-first enterprises.
Point of View
June 12, 2025AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.
Data Viewpoint
June 10, 2025The E&U market for consulting, technology, and broad business services from IT to engineering is growing.
Challenger Series
June 09, 2025Infocepts earns the HFS Challenger title for driving real-world AI outcomes with a specialist, outcome-led data and AI model.
Market Impact Report
June 06, 2025A playbook for IT leaders: Generative AI (GenAI) has the power to revolutionize industries, but scaling it is no walk in the park.
Point of View
June 05, 2025Agentic is charging hard and fast at enterprise leaders – and they worry that support for its responsible adoption is lagging.
Challenger Series
June 04, 2025Zeta empowers marketers with AI-driven control, simplifying MarTech with modular tools for personalization, speed, and agility.
Highlight Report
June 03, 2025Writer has built a robust trust foundation reflecting where enterprise AI is heading.
Hot Tech
June 03, 2025Hot Tech Profile: AidenAI blends AI+digital services, driving AI-driven automation for modernization & greenfield deployments.
Highlight Report
June 02, 2025Centific redefines enterprise AI with smaller, specialized models built for real-world environments, efficiency, and trust.
Hot Tech
June 02, 2025Kognitos is more than an automation platform—it’s a rethink of the programming paradigm.
Point of View
June 02, 2025Vibe coding is a glimpse into the future of software development, but one that demands careful oversight and proper planning.
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