A collection of the latest views from the HFS analyst team on artificial intelligence.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
November 21, 2025This POV describes how enterprises must take part in creating India's semiconductor supply chain.
November 20, 2025Business leaders should redesign their GCC charters to reflect innovation and P&L outcomes, orchestrated by AI-enabled workflows.
November 20, 2025WRITER’s AI Leaders Forum revealed a speed–trust gap holding back the business benefits of rapid technological innovation.
Competitive Intelligence
January 02, 2024A look at how WNS performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Accenture performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Zensar performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Virtusa performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Sonata Software performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Data Viewpoint
December 18, 2023Q3 2023 quarterly results show a further slowdown in revenue growth, but large deals drive optimism for some IT service providers.
Point of View
December 14, 2023Our cohort of experts suggests that GenAI may finally fix a productivity paradox.
Point of View
December 14, 2023We explore which skills organizations will demand more as they strive to capture value from GenAI.
Point of View
December 14, 2023Early innovators predict which functions will be impacted most by GenAI.
Point of View
December 11, 2023In a roundtable co-hosted by RRD, HFS brought together legal, business, and technology leaders to understand how these firms are embracing GenAI.
Horizons Report
December 07, 2023This Horizons report analyzes the leading service providers in enterprise retail and CPG innovation.
Point of View
December 05, 2023Mphasis' CEO addresses GenAI's transformational promise amidst challenges in data privacy, talent, tech, and ethics.
Highlight Report
December 01, 2023Genpact’s first AI innovation center opened in London, reinforcing the firm’s efforts to rethink workflows and unlock personalization.
Highlight Report
December 01, 2023HFS explores GenAI progress at a UK bank supported by IBM and an existing AI baseline.
Highlight Report
November 21, 2023Verizon Business and HCLTech's $2.1B partnership transforms network services globally, emphasizing the value of partnerships in telecom.
Highlight Report
November 10, 2023Google Cloud is pushing the boat out to allay enterprise fears that GenAI represents another way for hyperscalers to exert control.
Highlight Report
November 09, 2023IBM and Microsoft transition from rivals to partners, fostering innovation and addressing customer needs through a OneEcosystem™ approach.
Highlight Report
November 02, 2023KPMG is forging ahead with a $2 billion investment in GenAI despite 92% of business leaders expressing concerns about its risks.
Highlight Report
October 26, 2023HCLTech Advantage Analytics leverages cloud data services for real-time content search, simplifying data consumption for decision making.
Hot Tech
October 26, 2023Snaplogics IPaaS solution delivers intelligent automation and generative integration capabilities.
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
