A collection of the latest views from the HFS analyst team on artificial intelligence.
March 18, 2026An assessment to understand the why, what, how, and so what of service providers offerings across the agentic services value chain.
April 03, 2026Ops leaders across the enterprise must learn from the lessons of emerging autonomous organizations.
April 03, 2026CoreStack’s acquisition of BetterCloud is all about creating an agentic governance OS that works across apps, data and workflows.
March 31, 2026Computer-using agents (CUAs) can automate cross-application that do not share a clean application programming interface.
Highlight Report
March 25, 2026MWC 2026: telcos chase sovereignty, scale agentic AI via orchestration and outcome KPIs, and push AI-RAN into networks.
Highlight Report
March 24, 2026OpenClaw shows the way ahead for cutting margin-sapping complexity by decoupling growth from headcount.
Horizons Report
March 24, 2026An assessment of service providers, addressing the why, what, how, and so what.
Take 5 Report
March 24, 2026Scaling AI without sprawl requires strong orchestration, data privacy and strong governance.
Point of View
March 23, 2026CTOs are consolidating toward partners that can unify engineering, digital, and AI across the product lifecycle.
Point of View
March 18, 2026Enterprise leaders must prepare now for the HR-quake of AGI, and the prospect of business units run with one human at the helm.
Point of View
March 18, 2026IBM’s HR transformation shows how CHROs can rebuild the operating model first and lead the shift to the agentic enterprise.
Horizons Report
March 18, 2026An assessment to understand the why, what, how, and so what of service providers offerings across the agentic services value chain.
Point of View
March 17, 2026Health plan CIOs must strategically choose the right SaS enabler to deliver CAPS functions as the CAPS market consolidates.
Market Impact Report
March 17, 2026The leadership blueprint for turning AI momentum into disciplined, defensible scale you can defend.
Point of View
March 16, 2026India’s startup ecosystem is evolving from services delivery to building enterprise platforms aligned with the SaS shift.
Point of View
March 16, 2026Delegated Commerce captures the shift to upstream intent, delegated decisions, orchestration-led advantage, and modular execution.
Highlight Report
March 16, 2026GCC leaders discussed, debated and decided the solutions on driving the AI value is leadership AI literacy, data, skilled talent.
Enterprise Asset
March 13, 2026US hospitals are at risk of closure due extreme financial distress. Their CIOs can alleviate challenges by smartly enabling AI.
Highlight Report
March 13, 2026Scaling agentic AI requires industry-native context and trust architecture, Infosys–Anthropic partnership aims to solve for both.
Highlight Report
March 11, 2026UiPath’s WorkFusion acquisition reframes compliance from a staffing model to governed, agent-prepared investigations.
Point of View
March 11, 2026GenAI creates but Agentic AI acts. Don't confuse the two.
Point of View
March 11, 2026Seven firms own the infrastructure of the AI era. They have formed a closed loop that locks out challengers.
Highlight Report
March 10, 2026When pdfs, images, audio and video are read directly by AI systems, new potential to hack workflows emerges.
Point of View
March 09, 2026Who actually wires AI into your live systems, governs it in production, and makes it keep working?
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