HFS on Banking and Financial Services

Covering the worlds of banking, capital markets, and insurance, our research brings an industry lens to digital transformation with deep demand-side research, comprehensive competitive supply-side insights, and outcome-focused emerging tech use cases.

More HFS Banking and Financial Services Research

Market Impact Report

The Zero Office: Reinventing the banking back office as a growth engine

This report with Iron Mountain aims to understand whether BFSI organizations are ready to face disruption or become irrelevant.

Market Impact Report

Reinvent L&A for the AI-digital era with the next-gen BPS model

HFS Research with DXC take a deeper look at how leading NA L&A insurers are navigating entrenched operational constraints.

Highlight Report

Modernize your TPA operations with a scalable, cloud-native blueprint for L&A

Discover how WNS embeds AI at the core of insurance operations, enabling agility, compliance, and enterprise scalability.

Point of View

Make responsible and ethical AI non-negotiable in BFS

For BFS leaders, responsible AI must be the price of admission, not a bonus feature, when choosing a tech or services partner.

Highlight Report

Activate perpetual KYC with agentic AI; Capgemini shows you how to get started

Financial crime is getting smarter, and frankly, the manual processes of conventional KYC simply can’t keep up.

Highlight Report

If your infrastructure isn’t built to scale, neither is your banking business

This bank isn't dabbing in transformation. It is betting big on tech and ecosystem partner to power global growth.

Data Viewpoint

Stop mortgaging your future with labor arbitrage and invest in digital ecosystems

Mortgage lenders are outsourcing for convenience and cost optimization, not resilience. This model must change.

Competitive Intelligence

Accenture: Mortgage Reinvention Service Capabilities, 2025

A look at how Accenture performed in the HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025.

Competitive Intelligence

Cognizant: Mortgage Reinvention Service Capabilities, 2025

A look at how Cognizant performed in the HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025.

Competitive Intelligence

Firstsource: Mortgage Reinvention Service Capabilities, 2025

A look at how Firstsource performed in the HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025.

Competitive Intelligence

Infosys: Mortgage Reinvention Service Capabilities, 2025

A look at how Infosys performed in the HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025.

Competitive Intelligence

TCS: Mortgage Reinvention Service Capabilities, 2025

A look at how TCS performed in the HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025.

Competitive Intelligence

Capgemini: Mortgage Reinvention Service Capabilities, 2025

A look at how Capgemini performed in the HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025.

Competitive Intelligence

Coforge: Mortgage Reinvention Service Capabilities, 2025

A look at how Coforge performed in the HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025.

Competitive Intelligence

Deloitte: Mortgage Reinvention Service Capabilities, 2025

A look at how Deloitte performed in the HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025.

Competitive Intelligence

EY: Mortgage Reinvention Service Capabilities, 2025

A look at how EY performed in the HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025.

Competitive Intelligence

HCLTech: Mortgage Reinvention Service Capabilities, 2025

A look at how HCLTech performed in the HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025.

Competitive Intelligence

Sutherland: Mortgage Reinvention Service Capabilities, 2025

A look at how Sutherland performed in the HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025.

Competitive Intelligence

Wipro: Mortgage Reinvention Service Capabilities, 2025

A look at how Wipro performed in the HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025.

Competitive Intelligence

WNS: Mortgage Reinvention Service Capabilities, 2025

A look at how WNS performed in the HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025.

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