Instead of searching around for what you’d like to know, why not just ask? Engaging with our research just got easier. Go ahead, experiment. Ask some questions like the examples below. Could this be the future of interacting with research? Let us know what you think.
Try these:
Point of View
October 06, 2017The first-of-its kind research involving 400 senior IT and operations executives on the maturity of automation and AI on business operations.
Point of View
September 29, 2017This report outlines that the market for AI enabled services is no longer confined to lower level Machine Learning.
Point of View
September 29, 2017Companies need to be conscious of looking for unstructured data as they design their integrated OneOffice operations for the future.
Point of View
September 28, 2017Examining the key market trends in the Salesforce Services market.
Point of View
September 19, 2017How customer-centricity is core to changing the culture in & impact of Blue Shield of California on making health care family friendly and affordable.
Top 10 Report
September 14, 2017Each of our Blueprints covers trends and themes on the combinations of talent and technology for business outcomes, service provider analysis, and for
Competitive Intelligence
September 13, 2017The HfS Buyers' Guide offers a one-stop view of the services capabilities of EY
Competitive Intelligence
September 13, 2017This HfS Buyers' Guide offers a one-stop view of the services capabilities of Syntel
Point of View
August 30, 2017An in-depth look at how enterprises are investing in and adopting a digital OneOffice-type framework.
Competitive Intelligence
August 09, 2017The HfS Buyers' Guide offers a view on the services capabilities of Concentrix
Point of View
August 08, 2017HfS Research undertook a research study on delivering policy administration As-a-Service, surveying 50 P&C insurance executives.
Point of View
July 06, 2017Customer experience pros share tips for redesigning digitally driven front-office outcomes
Point of View
July 03, 2017Three recent interactions with insurance leaders demonstrate the diversity in thinking and action in pushing the Digital OneOffice agenda
Top 10 Report
January 12, 2017We believe that capital markets firms will undergo a large-scale operational transformation in 2017. Service providers for this market are now in a unique to
Competitive Intelligence
October 31, 2016A buyers focused look at BPO service provider EXL.
Top 10 Report
October 19, 2016This Blueprint Guide evaluates the offerings of some early explorer service providers, giving buyers a sense of what’s available where things are going.
Point of View
October 18, 2016How can banks rise to the challenge of intelligent operations and the OneOffice?
Point of View
October 17, 2016Insurance carriers need to find a bridge between the radical “digital” experiments on the front end, with middle office and back office functions.
Point of View
June 14, 2016NIIT's Five Tenets and Digital E3 create a credible but yet unproven approach for transformation from tactical to consumer-centricity.
Point of View
June 02, 2016Alorica is acquiring EGS to bolster its mandate for “insanely great customer service.”
Point of View
May 31, 2016EXL Client & Analyst Event highlights: productizing analytics, show and tell RPA, and launch of digital transformation.
Point of View
May 16, 2016The launch of a formalized practice comprising IPsoft’s virtual agent Amelia platform is a milestone on the maturity journey of Intelligent Automation.
Point of View
May 13, 2016HfS recently attended Cielo's analyst and client summit in Milwaukee.
Point of View
May 13, 2016The HfS Blueprint for BFS Analytics Services placed Genpact in the As-a-Service Winner’s Circle, partly because of its steps to address talent gaps.
Point of View
April 11, 2016What caught our attention at this year's WNS Influencer Summit is the strength of partnership between WNS and its client base.
Top 10 Report
March 31, 2016Analyzing 14 service providers, we see the greatest level of activity in customer acquisition and retention, fraud, AML/KYC, credit risk, and portfolio
Point of View
March 03, 2016A collaborative engagement model that brokers capability from across organizations will move banks back to the vanguard of analytics deployment.
Point of View
March 01, 2016By focusing on the healthcare and insurance verticals, OpenConnect offers clients a blend of deep domain and process expertise as well broad automation tool it
Point of View
February 15, 2016The OneShield deal gives us greater evidence of the insurance mid-market embracing As-a-Service far more willingly and rapidly than larger enterprises.
Point of View
February 12, 2016The acquisition brings in the ability to recruit and manage members and support the individual and group market through public and private exchanges.
Point of View
January 25, 2016In 2013, Analyze Re was born to impact reinsurance decision-making. It has developed a risk-engineering platform to help reinsurers improve their risk pricing.
Point of View
January 21, 2016Loop AI’s main product provides fully unsupervised deep learning. Requiring no human supervision, the platform automatically interprets natural language and a
Competitive Intelligence
January 18, 2016A collection of the individual HfS Blueprint profile pages for 8 different Blueprints on Sutherland Global Services from 2014 and 2015 that captures key of the
Competitive Intelligence
January 18, 2016A collection of the individual HfS Blueprint profile pages for 8 different Blueprints on Xerox from 2014 and 2015 that captures key strengths of the service
Competitive Intelligence
January 18, 2016A collection of the individual HfS Blueprint profile pages for 9 different Blueprints on WNS from 2014 to 2015 that captures key strengths of the service
Point of View
January 18, 2016Real-time decision engines like IRIS are in focus with fraud and financial crimes growing. How will IBM integrate IRIS’ capabilities with IBM Watson?
Competitive Intelligence
January 15, 2016A collection of the individual HfS Blueprint profile pages for 8 different Blueprints on EXL from 2014 to 2015 that captures key strengths of the service
Competitive Intelligence
January 15, 2016A collection of the individual HfS Blueprint profile pages for 8 different Blueprints on Dell Services from 2014 to 2015 that captures key strengths of the
Competitive Intelligence
January 12, 2016A collection of the individual HfS Blueprint profile pages for 10 different Blueprints on Genpact from 2014 and 2015 that captures key strengths of the service
Point of View
January 11, 2016Recent acquisition of NaviNet by NantHealth makes sense in showing how the health care industry can deliver on the “Triple Aim.”
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