Our Emerging Tech team covers a wide range of topics, including 5G, Artificial Intelligence, Analytics, Automation, Blockchain, IoT, Process Intelligence, and Quantum Computing.
December 12, 2023This HFS Horizons research dives into the why, what, how, and so what of the low-code capabilities of 12 services firms.
July 09, 2025Tariffs exposed brittle delivery models, pushing bold enterprises to automate, adapt sourcing, and build resilience.
June 23, 2025The telecom sector is undergoing an overhaul as the capex heavy industry seeks new revenue streams to drive growth and value.
June 09, 2025Automakers retrofit Western EVs globally, but today’s fragmented market needs regionally tailored, ecosystem-led ER&D.
Artificial Intelligence (AI)
Tom Reuner and David Cushman
Analytics
Reetika Fleming
Automation
David Cushman
Blockchain
Sam Duncan and Saurabh Gupta
Internet of Things (IoT)
Tanmoy Mondal and Mayank Madhur
Process Intelligence
Reetika Fleming
Quantum Computing
Ralph Aboujaoude Diaz
Data Viewpoint
July 22, 2025Cybersecurity is transforming as service providers adopt enabling technologies to combat an increasingly complex threat landscape.
Market Impact Report
July 09, 2025Tariffs exposed brittle delivery models, pushing bold enterprises to automate, adapt sourcing, and build resilience.
Highlight Report
June 23, 2025The telecom sector is undergoing an overhaul as the capex heavy industry seeks new revenue streams to drive growth and value.
Point of View
June 19, 2025Flat-rate pricing wins because it offers peace of mind, not savings—buyers value certainty most.
Point of View
June 13, 2025The energy and utilities industry must leverage ecosystem partnerships to deploy Agentic AI and E&U transition.
Point of View
June 12, 2025AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.
Data Viewpoint
June 10, 2025If GCCs are to lead the AI charge, they must be treated as front-line innovation engines rather than back-office cost centers.
Point of View
June 09, 2025Automakers retrofit Western EVs globally, but today’s fragmented market needs regionally tailored, ecosystem-led ER&D.
Highlight Report
June 03, 2025Writer has built a robust trust foundation reflecting where enterprise AI is heading.
Highlight Report
June 02, 2025Centific redefines enterprise AI with smaller, specialized models built for real-world environments, efficiency, and trust.
Point of View
June 02, 2025Vibe coding is a glimpse into the future of software development, but one that demands careful oversight and proper planning.
Point of View
May 16, 2025Reimagine GCCs as innovation powerhouses—not cost sinks.
Point of View
May 12, 2025Across two days of unfiltered conversations, live data, and bold insights, HFS and its attendees uncovered the truth.
Point of View
May 07, 2025This article talks about the Chemical industry's e-commerce channel and its ecosystem challenges with the examples.
Highlight Report
April 22, 2025Canva is evolving from a DIY design tool into an enterprise platform aiming to unify content, creativity, and workflows at scale.
Point of View
April 21, 2025GenAI can mimic expertise, but only humans bring context, judgment, and relationships that drive real enterprise decisions.
Highlight Report
April 21, 2025Enterprises must look beyond short-term ROI and avoid knee-jerk budget cuts in response to daily market disruptions.
Point of View
April 21, 2025Traditional models aren’t failing at execution—they’re failing at logic. It’s time to build for complexity, speed, and autonomy.
Highlight Report
April 16, 2025Writer's AI HQ fixes a critical disconnect in enterprise AI - between IT’s governance fears, and business's hunger for automation.
Point of View
April 11, 2025BFSI must simultaneously adapt to and mitigate the climate and broader sustainability emergency.
Data Viewpoint
April 07, 2025Technology has become a strategic enabler for growth, resilience, and competitive advantage across ER&D services.
Data Viewpoint
April 04, 2025Service providers are enabling clients navigate complexity, unlock growth, and deliver differentiated products.
Point of View
March 19, 2025ServiceNow's acquisition of Moveworks has raised the stakes in the AI-powered enterprise software race.
Highlight Report
March 03, 2025Services-as-Software is a growing reality. Genpact is on a mission to reinvent itself to drive AI at scale for business operations.
Highlight Report
March 03, 2025Amid AI buzz, enterprise IT leaders must prepare for the quantum revolution, Microsoft's Majorana 1 chip is a breakthrough.
Market Impact Report
February 20, 2025Low-code was the precursor to prompt-based coding, and the lessons in this report are crucial for DevOps teams using both these solutions.
Highlight Report
February 06, 2025KPMG announced a new Head of Ecosystems as Services-as-Software shifts legacy opportunistic partnerships towards intentional ecosystems.
Market Impact Report
January 30, 2025A guide for enterprise leaders on moving GenAI initiatives from endless pilots to successful organization-wide implementation and value creation.
Point of View
January 29, 2025Trump’s $500 billion AI infrastructure project, designed to secure America’s technological supremacy, promises a transformative leap in AI.
Point of View
January 24, 2025OpenAI and Microsoft make a land grab for your use of agentic AI with autonomous agents embedded in the enterprise stack.
Highlight Report
January 23, 2025Cognizant's Neuro® AI Multi-Agent Accelerator tackles enterprise AI silos, enabling seamless orchestration of autonomous agent networks.
Point of View
January 22, 2025HFS sets forth a framework for manufacturers that unlocks ROI by leveraging agility, digital threads, and intelligent operations.
Point of View
January 02, 2025AI's leap to 'superintelligence' is inevitable. The tech will reach maturity, but are enterprises prepared to harness it?
Point of View
December 13, 2024America is getting older and sicker with growing shortage of clinicians; technology will be the only salvation to manage this perfect storm.
Highlight Report
December 03, 2024Despite a dominant AI narrative in 2024, it’s collaboration that always stands out in positive outcomes.
Point of View
November 22, 2024The future of decision-making lies in a shift from static dashboards to intelligent data conversations to drive workflows.
Point of View
November 19, 2024Senior energy industry leaders must step up their collaboration with innovation teams.
Market Impact Report
November 12, 2024HFS Research, in partnership with Cognizant, surveyed 151 US mid-tier FS firms to understand their unique needs in a post-SVB world.
Highlight Report
November 07, 2024IBM envisions a future where AI agents play a significant role in its consulting services as it moves toward AI-led consulting services.
Point of View
October 24, 2024GCCs shift from cost-cutting to innovation, driving growth through tech, skills, and AI. Challenges exist but are surmountable.
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