A collection of the latest views of the HFS analyst team on Enterprise Platforms.
January 15, 2025This report assesses how well service providers are helping their Salesforce clients embrace innovation and realize value across three distinct.
June 24, 2025$1.5T SaS market accelerates as services and software converge—three models reshape enterprise buying and delivery.
June 12, 2025AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.
June 10, 2025AI is disrupting services pricing; success hinges on behavioral economics, outcome-based anchors, fairness, and risk-sharing.
Point of View
June 10, 2025AI is disrupting services pricing; success hinges on behavioral economics, outcome-based anchors, fairness, and risk-sharing.
Highlight Report
November 09, 2023IBM and Microsoft transition from rivals to partners, fostering innovation and addressing customer needs through a OneEcosystem™ approach.
Point of View
October 19, 2023Salesforce and IBM joined forces to unleash the OneEcosystem™ approach, emphasizing the importance of partnerships for innovation.
Market Vision Paper
October 12, 2023Cloud is no longer just a technology discussion. It is about enabling transformation, and organizations need a clear target for outcomes.
Point of View
July 14, 2023To reduce license churn, it is essential to help the CIO train users on new features.
Point of View
July 13, 2023Practical use cases will thrust generative coding, GenAI, and LLMs into the development lifecycle, upending software development.
Highlight Report
May 09, 2023Large organizational transformations demand reliable partnerships between an enterprise's technology, and services providers.
Point of View
March 29, 2023Enterprise leaders should be mindful that delaying S/4H migration will impact different organizational factors unfavorably.
Highlight Report
December 05, 2022OneSource Virtual sells its Workday professional and managed services business to Cognizant.
Highlight Report
November 01, 2022Workday has launched its Industry Accelerator Program with four initial partners: Accenture. Deloitte, KPMG and PwC.
Data Viewpoint
October 20, 2022SaaS brings speed, better UX, scale, and choice. However, less than 40% of Global 2000 get the value they expect. What gives?
Point of View
July 15, 2022Learn how Salesforce's continued focus on customer-centricity can maximize your Salesforce investments.
Point of View
June 28, 2022In this sixth in a series of seven on the SaaS choices of OneOffice leaders, we focus on process intelligence.
Highlight Report
June 23, 2022Unit4 outlines its intent to deliver the OneOffice to midsize enterprises.
Top 10 Report
June 13, 2022This Snapshot report highlights the SaaS firms leading business operations for their impact on business value.
Top 10 Report
June 06, 2022This Top 10 Snapshot report highlights the SaaS firms leading software development to deliver business value.
Top 10 Report
May 17, 2022This Snapshot report highlights the SaaS firms leading business process intelligence (BPI).
Data Viewpoint
May 04, 2022Here we highlight the mismatch of SaaS expectations between SaaS software vendors and customers.
Point of View
May 03, 2022Learn the choices of OneOffice enterprise leaders vs. those made by tactical laggards. Part 4—productivity/collaboration SaaS.
Point of View
April 25, 2022As part SaaS XXV, we identified choices made by OneOffice enterprise leaders. The focus this time is on software development.
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