Accurate, visionary, and thought-provoking insight into issues that impact your business.
September 11, 2018 AI capabilities are now an essential element of success, but access to training data is still limited for many companies. Synthetic data could help.
September 4, 2018 Cognitive assistants have become a crucial element of the digital business operations ecosystem.
August 16, 2018 This is HFS' first comprehensive assessment of the leading 19 providers in the emerging market for cognitive assistant services.
August 13, 2018 AI is now a crucial tool in workforce management, but assuming it can solve all of a company’s HR issues is dangerously naïve.
August 1, 2018 The 2018 Software Product Engineering Services Blueprint analyzes 25 service providers including trends, and major market activities.
July 27, 2018 This acquisition is a talent and expertise play for Genpact, enabling growth and adding 170 consultants to Genpact's supply chain capability.
June 28, 2018 The report examines the state of the utility industry and investigates how the service provider landscape is supporting and enabling the digital transformation
June 27, 2018 This PoV focuses on the top 5 most used IoT platforms who are the current "winners" in the IoT platform space
June 25, 2018 Industry 4.0: The shift from mass production to mass customization
June 19, 2018 The global market leader in contact centers, Teleperformance, has made the first bold move to shake up an industry in desperate need of a shakeup
June 14, 2018 you’ve Integrated your Digital and Traditional Customer Channels.
May 31, 2018 Use robotic process automation (RPA) to transform source-to-pay (S2P) and set a clear course to competitive advantage
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