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Highlight Report

Ashling goes deep on industry focus and UiPath with its Machina acquisition

Ashling is the latest PE-backed automation services specialist to climb aboard the acquisition party train with Machina

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Point of View

The Global Live Industry Roundtable: Shaping the 2025 Vision for Our Industry

Panel discussion to discuss some of the key future aspects of the outsourcing industry.

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Point of View

How People’s United Bank worked with Pega and Virtusa to create customer personalization

Read how People’s United Bank used Pega to transform the its customer experience to remain competitive.

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Market Analysis

HFS OneOffice Pulse: The post-pandemic reality check for the Banking and Financial Services industry

A BFS view of our juicy OneOffice Pulse study - the post-pandemic outlook is cloudy with a 100% chance of emerging tech investment.

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Highlight Report

TCS Cognix could be what you need to develop “Cognitive Operations” across IT AND business

TCS Cognix aims for an integrated technology architecture to help enterprise clients get beyond their patchwork of technologies.

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Highlight Report

Unqork’s marketplace piles pressure on low-code, no-code laggards

The rapid rise of low-code, no-code makes it harder than ever for technology leaders to ignore.

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Point of View

Break down silos to supercharge EX and CX in tandem

C-suites must align the whole organization behind customer and employee experience transformation–focusing on business outcome.

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Point of View

When it comes to property & casualty insurance, Digital is Data

Perspectives from HFS, EXL, and a selection of its P&C clients on the data-driven future of the industry.

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Highlight Report

Capgemini’s Financial Services TechnoVision 2021 framework is more than meets the eye

Capgemini has released its Financial Services TechnoVision framework externally for the first time.

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Top 10 Report

Banking and Financial Services – The Best of the Best Service Providers

Analysis of the best service providers for BFS firms across execution, innovation, OneOffice, and voice of the customer criteria.

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Top 10 Report

Banking and Financial Services Formidable Challengers 2021

Analysis of eight specialist service providers across execution, innovation, OneOffice, and voice of the customer criteria.

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Highlight Report

Coforge accelerates its BFSI focus through SLK Global acquisition

Coforge recently reduced their reliance on the transport industry to focus on BFSI, supported by their recent acquisition.

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