Accurate, visionary, and thought-provoking insight into issues that impact your business.
February 27, 2020 Citizens Bank reinvents collections segmentation and creates a trust-based foundation for smart analytics scale
February 26, 2020 Despite continued growth from challenger banks they are struggling to make profit – incumbents investing in their own offerings could outlast them.
February 19, 2020 Proactive oil and gas leaders will push for trust, data sharing, and collaboration in their ecosystems for everyone’s benefit.
February 17, 2020 Part 2 of 2: HFS CEO Phil Fersht talks with Mohit Joshi, President, Infosys, about the banking sector, the future of Infosys and the wider market.
February 14, 2020 Providers’ key to IoT and insurance starts with a more strategic approach to partnerships, IP, and go-to-market.
February 4, 2020 2019 was a high-octane year for AntWorks as the firm's leadership laid critical groundwork for 2020, generating a lot of goodwill
January 24, 2020 A recent HFS roundtable in New York City supported by Wipro discussed the “straight to digital” trend from a Why? What? and How? perspective
January 21, 2020 Blockchain has thus far been unable to make a significant impact in the BFS industry. But this could all be about to change
January 17, 2020 HFS Research’s first-ever IT/BPO outsourcing contract renewal report. In this report, we analyze outsourcing contracts that are up for renewal in 2020.
December 31, 2019 Despite the promise of drone technology, mature services are few and far between – but crucially, there are some, and far more in the build-up phase.
December 23, 2019 This report analyzes and rates 19 service providers serving the Insurance industry across innovation, execution, and voice of the customer criteria.
December 23, 2019 Governments and corporate clients are putting more pressure on banks to sort creaking IT; they must act swiftly to avoid outcry and financial losses
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