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Point of View

Insurance customers must evaluate SE2 for both innovation and execution with its new investments

SE2 made a few announcements recently, including the opening of its delivery and innovation centers in India and the launch of its Digital Engage platform. the

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Point of View

Mphasis is the IT services industry’s hidden gem – Enterprise leaders must not skip past growing mid-tier firms

It’s a great time to be a mid-tier IT services firm. While the largest IT services firms are vying for big ticket “transformation” engagements and

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Point of View

Change the game with verticalized AI: NIIT Technologies’ unique play as a post-digital firm

Enterprise AI leaders must leverage AI solutions at the intersection point of horizontal technical AI capabilities and vertical-specific depth.

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Point of View

Insurers must embrace the IoT predict-and-prevent model and grow profit margins

Insurers are left to burden expensive payouts, but they can protect profit margins by moving towards a predict-and-prevent model leveraging IoT.

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Point of View

Insurers: Explore blockchain to cut crippling claim administration costs

Insurance is complex and the claims process relies on efficient collaboration but blockchain can streamline the process, driving down operating costs.

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Point of View

Enterprise leaders must learn from the key priorities of Cognizant: Collaborate and co-create Solutions with tech partners

HFS Research attended Cognizant's APAC Advisory Summit in Singapore. We believe Cognizant is focusing on building proprietary products by partnering with tech

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Point of View

“Straight to digital” is not doomsday for smart service providers. Genpact just had its best quarter in six years! (Part Two)

Part two of two: HFS CEO Phil Fersht talks with Genpact's CEO and Chief Strategy Officer about their data, mindsets, reskilling, and future.

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Point of View

Patient Data is valuable and vulnerable – the healthcare industry must prepare or risk catastrophic breaches

Gone are the days of wearing wristwatches to actually tell the time. Smart connected devices have made a huge public impact, becoming widely accepted as a part

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Point of View

Industry adoption of RPA is more nuanced than you think—see if you’re in line with your industry peers, leading, or lagging

Do you think RPA adoption is solely the purview of the world’s biggest banks and insurers? If you did, you would be wrong.

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Point of View

If banks want to improve ROI on digital transformation, they need to stop prioritizing efficiency

This POV examines the state of digital transformation in the BFS sector, leveraging the latest data from our Industry Digital Transformation survey.

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Top 10 Report

HFS Top 10 Banking and Financial Services (BFS) Sector Service Providers 2019

The 2019 HFS Top 10 Banking and Financial Services (BFS) Sector Service Providers report examines the role service providers play in the evolving BFS industry.

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Point of View

Providers must build a bespoke toolset and strategy to save the modern banking industry

Over a decade on, the Financial services industry is still reeling from the 2008 financial crisis - whether that's the changing regulatory environment or market

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