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Highlight Report

UiPath’s WorkFusion acquisition reframes the compliance operating model

UiPath’s WorkFusion acquisition reframes compliance from a staffing model to governed, agent-prepared investigations.

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Point of View

BFSI CIOs, stop modernizing in circles and simplify the core to gain an AI edge

Banks are investing heavily in legacy modernization, but are unsure if these reduce complexity or simply move it around.

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Highlight Report

Scale AI in BFS without perfect trust, and anchor on value

HFS Research and Infosys recently convened a closed-door banking roundtable to explore the friction with AI.

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Highlight Report

The next evolution of financial services is value movement

The future of payments lies in moving value, not just money, and orchestrating this ecosystem is where the success lies.

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Point of View

Financial sector transition plans are weak—set red lines before you’re forced

Senior BFSI industry leaders must set red lines or watch policymakers, markets, and public opinion impose them instead.

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Data Viewpoint

Mortgage lenders stuck on GenAI automation are missing the next wave of growth

Automation solves today’s problems but GenAI-driven reinvention defines tomorrow’s mortgage leaders.

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Data Viewpoint

Power mortgage ops with the ADAA Quadfecta; don’t let legacy hold you back

Mortgage operations simply can’t scale on people alone; technology is the real lever to offset brutal margin pressure.

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Market Analysis

The top technology partners for mortgage companies, 2025

Mortgage leaders can use this report as a strategic guide to identify top technology partners.

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Market Impact Report

Five bold ambitions of future-ready BFSI GCCs

GCCs have evolved from low-cost back offices to innovation-led, strategic hubs powering global enterprise transformation.

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Point of View

Bank CXOs, stop the enterprise-debt bleed and plug the drain now

Bank CXOs must measure enterprise debt rigorously.

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Market Impact Report

Turn your collection risks into opportunities with digital precision and empathy

Lenders should connect smarter with digital precision and empathetic outreach for stronger recoveries and CX.

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Point of View

Mortgage leaders, escape the hire–fire trap and rebuild mortgage ops for AI now

Our Horizons evaluation encompassed 15 service providers, drawing insights from 40 lenders and partners that contract with them.

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