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March 29, 2013 Outsourcing remains a strong preference while in-house delivery is showing strong indications of reduction.
March 10, 2013 IT Services to growth 5.3% in 2013, 4.8% CAGR to 2017.
March 4, 2013 In this RapidInsight, we discuss the advent of state health insurance marketplaces, how they will work, and what they will look like.
February 9, 2013 With regulatory reform taking the front seat following the reelection of President Obama, the healthcare insurance industry is looking at a bumpy 2013.
February 7, 2013 This RapidInsight highlights the most important HIPAA changes and what you have to do to address them in time for the federal compliance deadline of September
February 6, 2013 This report outlines the strategic business priorities BFS executives will focus on over the next few years and examines how the outsourcing industry is to the
February 5, 2013 HfS and KPMG presented an open discussion on the banking and financial services industry in 2013. See the slides here.
December 16, 2012 Xerox made a significant foray into the services sector with the $6.4 billion acquisition of ACS in 2010. Xerox has now completely absorbed it as well as the of
December 16, 2012 Infosys BPO has evolved quickly into a major contender in the global BPO marketplace. The firm has quietly gone about building its BPO business streams since of
November 9, 2012 The HfS FormGuide offers buyers a quick way to identify and understand the providers operating within a particular market niche.
October 24, 2012 This document includes profiles from 18 service providers with information that will help buyers understand new capabilities and focus areas from major Profiles
October 24, 2012 This document presents the key findings of our contract analysis, highlighting the changes in buying behavior, service provider strategies and recommendations
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