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Point of View

BrillioOne.ai breaks the legacy deadlock with AI-driven application modernization

CIOs can use AI to overcome complex SDLC efforts, BrillioOne.ai is an example of a services as a software solution.

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Highlight Report

Reinventing GBS as generative business services

A fireside chat between HFS's Elena Christopher and Capgemini’s David Lumley on modernizing GBS into generative business services.

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Point of View

Procurement leaders must tackle operational hurdles to find new sources of value

Procurement faces operational issues, data challenges, and talent gaps, however, leaders can add value with ecosystem partners.

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Point of View

Transforming India’s GCCs: From cost optimizers to innovation powerhouses

GCCs shift from cost-cutting to innovation, driving growth through tech, skills, and AI. Challenges exist but are surmountable.

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Point of View

Unlock the power of internal synergy to drive your procurement transformation

Stronger collaboration between procurement and other internal functions boosts compliance, cuts costs, and drives enterprise success.

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Market Impact Report

Transforming GBS to generative business services: Tech-led challenges and aspirations

Insights from in-depth discussions with 20 C-suite executives on the evolving business services landscape.

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Point of View

Indian GCCs spread their tendrils to lead the next wave of tech innovation

Enterprises that fail to recognize Indian GCCs as strategic innovation partners risk falling behind in the digital transformation.

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Data Viewpoint

GCC BS Buster: Are GCCs innovation hubs or nothing but rebranded cost centers?

Are you truly creating GCCs that drive enterprise innovation and transformation?

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Market Impact Report

AI-led Generative Business Services: The future of Global Business Services (GBS)

Elevate GBS: Transition from cost-cutting to AI-driven KPOs. Foster growth, innovation, and strategic value for lasting impact.

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Highlight Report

TCS builds Business-in-a-Box to support Xerox’s ‘Reinvention’

Xerox is overcoming dramatic business model changes with the help of the TCS business-in-a-box model.

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Point of View

Retail’s make-or-break moment: Embark on the HFS ‘Future of Retail’ framework now

The ‘Future of Retail’ framework professes a customer-oriented paradigm enabled by tech.

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Point of View

Accenture’s ANSR acquisition to reshape enterprise innovation and business strategy

Accenture's acquisition of ANSR deepens India's GCC growth, blending innovation with operational agility for enterprises.

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