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September 11, 2024 Elevate GBS: Transition from cost-cutting to AI-driven KPOs. Foster growth, innovation, and strategic value for lasting impact.
September 10, 2024 Xerox is overcoming dramatic business model changes with the help of the TCS business-in-a-box model.
August 26, 2024 The ‘Future of Retail’ framework professes a customer-oriented paradigm enabled by tech.
August 22, 2024 Accenture's acquisition of ANSR deepens India's GCC growth, blending innovation with operational agility for enterprises.
July 23, 2024 How new-gen leaders in GBS are pulling away from the pack.
July 23, 2024 The new labor draft bill in the Indian state of Karnataka, currently on hold, could impact IT investments.
July 19, 2024 HFS Research took New York by storm in May 2024 with our latest and greatest Horizons Summit event.
July 18, 2024 If data is so precious, why are we failing to make meaningful progress?
July 14, 2024 The future of supply chains pivots on customer-focused solutions, vendor collaboration, and shared business goals.
July 1, 2024 Enterprises are in a perfect environment to renegotiate their BPO contracts to leverage emerging technologies and cut costs.
June 28, 2024 A look at how Capgemini performed in the HFS Horizons: Sourcing and Procurement Service Providers, 2024
June 28, 2024 A look at how WNS Procurement performed in the HFS Horizons: Sourcing and Procurement Service Providers, 2024
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