Accurate, visionary, and thought-provoking insight into issues that impact your business.
March 3, 2025 Services-as-Software is a growing reality. Genpact is on a mission to reinvent itself to drive AI at scale for business operations.
February 21, 2025 Karnataka thrives on ambition, leading in IT, GCCs & AI, but sustaining growth needs investment in infrastructure, talent, and policy.
February 20, 2025 GBS moves from efficiency driver to trusted growth enabler.
February 19, 2025 An assessment of telecom service providers, addressing the why, what, how, and so what.
January 29, 2025 Off the cuff analyst observations on market trends captured during an internal HFS discussion.
January 17, 2025 Customer experience has become a critical battleground and also a competitive advantage for THL leaders.
November 29, 2024 EY empowers CPOs with innovative procurement, tax, and sustainability solutions, driving efficiency and maximizing business value.
November 26, 2024 Top priorities for THL firms include new business models, ESP and data.
November 21, 2024 Firstsource is helping clients embrace the agentic AI opportunity.
November 20, 2024 GenAI plus customer data platforms highlight the potential power of “and”
November 12, 2024 HFS Research, in partnership with Cognizant, surveyed 151 US mid-tier FS firms to understand their unique needs in a post-SVB world.
November 5, 2024 Enterprise leaders must prioritize ESG in procurement to remain competitive and leverage diverse suppliers for sustainability.
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