Accurate, visionary, and thought-provoking insight into issues that impact your business.
November 21, 2024 Firstsource is helping clients embrace the agentic AI opportunity.
November 20, 2024 GenAI plus customer data platforms highlight the potential power of “and”
November 12, 2024 HFS Research, in partnership with Cognizant, surveyed 151 US mid-tier FS firms to understand their unique needs in a post-SVB world.
November 5, 2024 Enterprise leaders must prioritize ESG in procurement to remain competitive and leverage diverse suppliers for sustainability.
November 4, 2024 CIOs can use AI to overcome complex SDLC efforts, BrillioOne.ai is an example of a services as a software solution.
October 29, 2024 A fireside chat between HFS's Elena Christopher and Capgemini’s David Lumley on modernizing GBS into generative business services.
October 28, 2024 Procurement faces operational issues, data challenges, and talent gaps, however, leaders can add value with ecosystem partners.
October 24, 2024 GCCs shift from cost-cutting to innovation, driving growth through tech, skills, and AI. Challenges exist but are surmountable.
October 24, 2024 Stronger collaboration between procurement and other internal functions boosts compliance, cuts costs, and drives enterprise success.
October 16, 2024 Insights from in-depth discussions with 20 C-suite executives on the evolving business services landscape.
October 11, 2024 Enterprises that fail to recognize Indian GCCs as strategic innovation partners risk falling behind in the digital transformation.
October 3, 2024 Are you truly creating GCCs that drive enterprise innovation and transformation?
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